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What is Relatient?

Relatient is a healthcare technology company focused on improving how patients access care & how organizations manage front-end operations at scale. Its core solution, Dash®, is an intelligent patient access platform that unifies scheduling, communication & AI-powered automation into a single system built specifically for healthcare environments. Designed for hospitals, health systems & medical practices, Relatient supports complex scheduling workflows across multiple providers, locations & specialties. Its rules-driven scheduling engine helps ensure patients are matched to the right provider, appointment type & location based on real-world clinical & operational requirements, reducing scheduling errors & improving access to care. The platform enables patient self-service through web, mobile, chat & voice channels, giving patients flexible, convenient ways to book, reschedule & manage appointments. Automated, multi-channel communication, including SMS, email & voice reminders, helps reduce no-shows & improve engagement across the entire care journey. Relatient also incorporates AI-powered voice automation to handle routine scheduling & inbound calls, helping reduce call center burden & allowing staff to focus on higher-value interactions. This automation extends across appointment scheduling, confirmations, cancellations & common patient inquiries. Dash® integrates with leading EHR and practice management systems, allowing organizations to coordinate scheduling, communication, intake & payment workflows within their existing technology ecosystem. By connecting these processes, Relatient helps healthcare organizations reduce administrative workload, improve operational efficiency & deliver a more consistent patient experience. Long Standing HITRUST Risk-based certification, SOC2 compliance & proven HIPAA track record.

What is PatientTrak?

PatientTrak provides top-tier patient tracking solutions suitable for a variety of healthcare environments that require efficient management of patient flow. Whether it's a solo provider's office, a large hospital network, or a multi-site healthcare organization, our systems are designed to be both cost-effective and easily expandable. With features like PatientTrak Text Messaging, Online Reservation, and Text to Sign-In, healthcare facilities can establish a virtual waiting room, allowing patients to check in remotely, while also notifying them when it's their turn to be seen. This innovative approach not only enhances patient experience but also streamlines operations within the healthcare setting.

Media

Media

Integrations Supported

EpicCare EMR
MEDITECH Expanse
Veradigm EHR
AdvancedMD
Amazon Web Services (AWS)
Azalea EHR
DrChrono
Greenway Health
Healthy Planet
InSync Healthcare Solutions
Intergy EHR
NexTech Patient Portal
NextGen Healthcare EHR
Nextech
Office Practicum
Oracle Health
athenaOne
eClinicalWorks

Integrations Supported

EpicCare EMR
MEDITECH Expanse
Veradigm EHR
Hemi HL7

API Availability

API Availability

Has API

Pricing Information

Demo for Pricing

Pricing Information

Priced for Healthcare Enterprise
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Relatient

Date Founded

2012

Company Location

United States

Company Website

www.relatient.com

Company Facts

Organization Name

PatientTrak

Date Founded

2006

Company Location

Franklin, WI

Company Website

www.patienttrak.net

Categories and Features

Occupational Health

Not specified

Patient Engagement

Appointment Scheduling
Messaging
Mobile Access

Patient Scheduling

Analytics/Reporting
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Payment Processing
Reminders
SMS Messaging

Categories and Features

Occupational Health

Not specified

Patient Engagement

Appointment Scheduling
Messaging
Mobile Access
Patient Education
Progress Tracking

Patient Intake

Not specified

Patient Management

Admissions Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking

Queue Management

Appointment Scheduling
Contactless
Customer Surveys
For Healthcare
Supports Multiple Counters
Virtual Queue

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey

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