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What is Relatient?

Relatient is a healthcare technology company focused on improving how patients access care & how organizations manage front-end operations at scale. Its core solution, Dash®, is an intelligent patient access platform that unifies scheduling, communication & AI-powered automation into a single system built specifically for healthcare environments. Designed for hospitals, health systems & medical practices, Relatient supports complex scheduling workflows across multiple providers, locations & specialties. Its rules-driven scheduling engine helps ensure patients are matched to the right provider, appointment type & location based on real-world clinical & operational requirements, reducing scheduling errors & improving access to care. The platform enables patient self-service through web, mobile, chat & voice channels, giving patients flexible, convenient ways to book, reschedule & manage appointments. Automated, multi-channel communication, including SMS, email & voice reminders, helps reduce no-shows & improve engagement across the entire care journey. Relatient also incorporates AI-powered voice automation to handle routine scheduling & inbound calls, helping reduce call center burden & allowing staff to focus on higher-value interactions. This automation extends across appointment scheduling, confirmations, cancellations & common patient inquiries. Dash® integrates with leading EHR and practice management systems, allowing organizations to coordinate scheduling, communication, intake & payment workflows within their existing technology ecosystem. By connecting these processes, Relatient helps healthcare organizations reduce administrative workload, improve operational efficiency & deliver a more consistent patient experience. Long Standing HITRUST Risk-based certification, SOC2 compliance & proven HIPAA track record.

What is QliqCHAT HIPAA-Compliant Texting?

QliqCHAT Secure Texting serves as a real-time, secure communication platform that adheres to HIPAA regulations, enabling seamless interaction among all members of a healthcare team and fostering effective collaboration centered around patient care. This platform effectively eliminates the communication barriers that exist between physicians, nurses, patients, and caregivers. Developed by QliqSOFT, this innovative multimodal healthcare communication and automation platform integrates personnel and technology across both in-person and digital care settings. The user-friendly and customizable nature of the platform not only optimizes administrative workflows but also improves patient interaction by featuring smooth EHR integration, conversational AI capabilities, and language translation services. For over ten years, QliqSOFT has empowered healthcare institutions to maintain real-time, HIPAA-compliant communication among medical professionals and patients, while also automating standard clinical tasks that alleviate the workload on staff and transform their work processes. With their solutions, QliqSOFT has enabled more than 1,000 healthcare organizations to achieve substantial returns on their investments, ultimately enhancing the overall efficiency and effectiveness of healthcare delivery systems. By continuing to innovate and adapt, QliqSOFT remains committed to improving healthcare communication and patient outcomes.

Media

Media

Integrations Supported

EpicCare EMR
NextGen Healthcare EHR
eClinicalWorks
AdvancedMD
Amazon Web Services (AWS)
Azalea EHR
DrChrono
Greenway Health
Healthy Planet
InSync Healthcare Solutions
Intergy EHR
ModMed
NexTech Patient Portal
Nextech
Office Practicum
Oracle Health
Veradigm EHR
athenaOne

Integrations Supported

EpicCare EMR
NextGen Healthcare EHR
eClinicalWorks
AHT Care Management
Evident Thrive EHR

API Availability

API Availability

Has API

Pricing Information

Demo for Pricing

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Relatient

Date Founded

2012

Company Location

United States

Company Website

www.relatient.com

Company Facts

Organization Name

QliqSOFT

Date Founded

2011

Company Location

United States

Company Website

www.qliqsoft.com

Categories and Features

Occupational Health

Not specified

Patient Engagement

Appointment Scheduling
Messaging
Mobile Access

Patient Scheduling

Analytics/Reporting
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Payment Processing
Reminders
SMS Messaging

Categories and Features

Clinic Management

Not specified

HIPAA Compliance

Access Control / Permissions
Audit Management
Compliance Reporting
Data Security
For Healthcare

Life Sciences

Not specified

Medical Practice Management

HIPAA Compliant
Multi-Office
Multi-Physician
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling

Patient Engagement

Appointment Scheduling
Collaboration
Messaging
Mobile Access
Patient Education

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