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What is Relatrace?

A cloud-based software solution is designed specifically for public safety teams, streamlining the management of training, policies, and inventory. This cloud-hosted service boasts features like change history, audit logs, and detailed reporting capabilities. It enables unlimited storage for records related to training sessions, departmental policies, and equipment inventory. By assigning tasks and monitoring expenses, organizations can achieve significant reductions in both time and financial resources. Teams can set up accounts for their members, which you can approve, and assign distinct roles such as quartermaster or records editor. Members have the capability to request training by submitting crucial information such as location, time, and costs, or you can conveniently issue certifications to the entire department in a single action. Furthermore, you can examine customizable graphs that depict spending trends, export annual training spreadsheets, or download checklists for gathering equipment. Ensuring that your team receives quality training while adhering to budgetary limits is essential, and simplifying the documentation process allows employees to easily upload their certificates or lesson plans. This all-encompassing strategy not only improves training management but also enhances the overall effectiveness and operational capability of public safety teams, ultimately leading to better service delivery. By leveraging technology in this way, public safety organizations can foster a culture of continuous improvement and accountability.

What is NewgenONE Digital Workplace Management?

NewgenONE Digital Workplace Management is a comprehensive solution designed to digitize and optimize government administrative processes end to end. Powered by the NewgenONE AI platform, it creates a connected digital workplace that enables departments to collaborate efficiently while adhering to compliance mandates. The platform automates everyday operations such as correspondence management, approvals, meeting scheduling, and committee coordination. Electronically driven workflows replace paper-based processes, improving accuracy and reducing delays. RTI, FOIA, and parliamentary query management are handled through structured allocation and response mechanisms that improve accountability. Knowledge workers can compile responses efficiently while maintaining a clear audit trail. NewgenONE also supports document lifecycle management, ensuring records are reviewed, archived, and retrieved securely. Built-in case and records management strengthen transparency across public sector operations. The platform’s low-code capabilities allow agencies to adapt workflows without heavy IT dependency. AI-driven insights improve process visibility and operational decision-making. Integration with existing enterprise systems ensures continuity without disruption. NewgenONE ultimately helps government organizations deliver faster, more reliable, and citizen-centric services.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Relatrace

Date Founded

2018

Company Location

United States

Company Website

www.relatrace.com

Company Facts

Organization Name

Newgen Software

Date Founded

1992

Company Location

United States

Company Website

newgensoft.com/solutions/industries/government/digital-workplace-management/

Categories and Features

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

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