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What is Relay?

Relay is a cloud-centric platform tailored for frontline teams, integrating cutting-edge hardware, cloud-based software, and mobile connectivity into a unified solution. By effectively bridging diverse devices and languages, Relay ensures a smooth communication flow nationwide, making it easier for team members to connect. The platform enhances the safety of frontline workers by offering critical features like emergency alerts, real-time location tracking, and two-way communication, all while adhering to stringent brand safety standards. Moreover, Relay equips teams with valuable operational insights, boosting performance and encouraging more efficient work practices. Unlike conventional radios, which are limited in their communication abilities and range, Relay provides a more adaptable approach to connectivity. Furthermore, while smartphones can divert attention and pose risks due to their distracting nature, Relay addresses these issues by offering a more focused communication strategy. This unique blend of functionalities not only improves connectivity but also revolutionizes the operational dynamics of frontline teams, establishing a new benchmark for collaboration and safety in the workplace. Ultimately, Relay empowers teams to function more effectively, ensuring their capacity to respond swiftly and efficiently in various situations.

What is Applied Relay?

A robust technological infrastructure is crucial for businesses to efficiently oversee daily operations among all team members. Applied Relay serves as an all-encompassing management solution that boosts your team’s effectiveness by simplifying policy and service workflows, which includes eTrading processes for personal lines and ensuring the adept management of commercial lines products within a single platform. The system further provides a range of partner integrations and advanced customer self-service features, facilitating seamless data exchange within your technology ecosystem, ultimately leading to enhanced employee productivity and improved customer satisfaction. By taking advantage of the heightened automation and connectivity that Applied Relay offers, your brokerage can not only broaden its business scope but also reduce operational expenditures while delivering outstanding coverage and excellent service to clients. This strategic adoption of such a system allows your business to not only survive but truly excel in a competitive market, setting the stage for long-term growth and success.

Media

Media

Integrations Supported

Slack

Integrations Supported

Slack

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$100.00/one-time/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Relay

Company Location

United States

Company Website

relaypro.com

Company Facts

Organization Name

Applied Systems

Date Founded

1983

Company Location

United States

Company Website

www1.appliedsystems.com/en-ie/solutions/for-brokers/broker-management-system/applied-relay/

Categories and Features

Team Communication

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Categories and Features

Insurance Agency

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management

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