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What is Relay?

Use your existing business phone number to send and receive text messages, set up auto-responders, enable notifications, and manage payments. By responding to customer inquiries via SMS or Facebook Messenger, you can significantly improve your support efficiency and responsiveness. Additionally, automate essential alerts such as upcoming bill payments and appointment reminders through text messaging to keep your customers well-informed. You can also segment your clientele to send tailored text messages that aim to increase sales. Allow customers to complete transactions or sign up for subscription services directly within text conversations, which simplifies the process by removing the need for multiple applications. Considering that 90% of text messages are opened within three minutes, this method allows for immediate communication with customers, staff, and contractors through mobile messaging. This strategy frees customer support from being limited to your website's "live chat," giving clients the flexibility to reach you anytime, even while on the go. Moreover, implement rule-based drip campaigns to nurture both new and VIP customers effectively, which will ultimately foster business growth and enhance customer loyalty. By harnessing these tools, you can greatly improve your engagement strategies while also streamlining your operations for better efficiency and success. The overall result is a more dynamic and responsive customer interaction that can lead to increased satisfaction and retention.

What is Project Broadcast?

Project Broadcast stands out as a multifaceted messaging solution tailored for businesses focused on nurturing relationships, enabling them to effortlessly distribute personalized texts, emails, ringless voicemail messages, and in-app alerts to a broad audience while retaining a personal touch. The user-friendly configuration allows for the use of dedicated ten-digit numbers, facilitating effective outreach to a variety of audiences, from small companies to larger organizations, with the ability to personalize communications through adjustable forms, dynamic fields, tags, and individual contact details. Enhanced by powerful automation features, the platform includes options for scheduled messaging, drip campaigns, keyword triggers, and integrated “app flows” that enable seamless connections with other tools and workflows. Additionally, users gain access to real-time delivery data, trackable links, and message performance metrics, coupled with intelligent opt-out management powered by Aiva, which offers engagement insights and compliance monitoring via intuitive dashboards. This all-encompassing platform not only improves communication strategies but also equips businesses with the tools necessary to refine their outreach efforts and drive engagement more effectively. Ultimately, Project Broadcast serves as a critical asset for any organization aiming to elevate its communication game and foster deeper connections with its audience.

Media

Media

Integrations Supported

Slack
Axis LMS
Calendly
Dropbox
Gmail
Google Analytics
Google Calendar
Google Cloud BigQuery
Google Drive
Google Sheets
HubSpot CRM
Microsoft Excel
Microsoft OneDrive
Microsoft SharePoint
Microsoft Teams
OpenAI
QuickBooks Online
Trello
Vonage Communications APIs (Nexmo)
YouTube

Integrations Supported

Slack
Axis LMS
Calendly
Dropbox
Gmail
Google Analytics
Google Calendar
Google Cloud BigQuery
Google Drive
Google Sheets
HubSpot CRM
Microsoft Excel
Microsoft OneDrive
Microsoft SharePoint
Microsoft Teams
OpenAI
QuickBooks Online
Trello
Vonage Communications APIs (Nexmo)
YouTube

API Availability

Has API

API Availability

Has API

Pricing Information

$50 per month
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tentie

Date Founded

2014

Company Location

United States

Company Website

www.withrelay.com

Company Facts

Organization Name

Project Broadcast

Date Founded

2017

Company Location

United States

Company Website

projectbroadcast.com

Categories and Features

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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