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What is ReleaseNotes.io?

User Reactions allows you to gauge how your audience feels about the features you introduce, enabling them to express their sentiments through simple feedback options. When activated, users can view their reactions while accessing a release either through their widget or on the public release page, though these reactions will not appear in release notifications sent via email. It's essential to keep your latest releases synchronized with both remote and internal teams to enhance their productivity and ensure they are well-informed. Additionally, you can restrict access to private releases to only those who require it. Regularly updating your customers about recent fixes demonstrates your commitment to addressing issues effectively. Your team invests significant effort into developing an exceptional product, and to attract more customers and secure additional deals, it's crucial to communicate any updates not only to your existing user base but also to a broader audience, ensuring everyone is aware of your continuous improvements. By fostering this level of transparency and engagement, you can build stronger relationships with your clients.

What is Canny?

Ensure that you capture every idea without letting them fall through the cracks by utilizing a specialized customer feedback tool that helps you gather, assess, and systematize responses. Determine the most favored features, categorize the feedback according to its significance and segments, and refine your intended use cases. Avoid the pitfall of developing unnecessary features by prioritizing feedback and requests based on their importance. Incorporate these insights into your project roadmap and connect seamlessly with project management platforms like Jira. Once you launch a feature, be sure to follow up with users automatically to maintain an open feedback loop. It's essential to keep your audience informed about your team's activities and to celebrate new feature releases as a way to foster engagement and interest. Regular communication not only strengthens your relationship with users but also encourages ongoing input and collaboration.

Media

Media

Integrations Supported

Asana
Azure DevOps
Beam AI
Discord
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Integrately
Intercom
Linear
Make
Maven AGI
Microsoft Entra ID Protection
Nango
Okta
OneLogin
Pabbly Connect
Salesforce
Segment
Zendesk

Integrations Supported

Asana
Azure DevOps
Beam AI
Discord
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Integrately
Intercom
Linear
Make
Maven AGI
Microsoft Entra ID Protection
Nango
Okta
OneLogin
Pabbly Connect
Salesforce
Segment
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$29 per month
Free Trial Offered?
Free Version

Pricing Information

$0 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ReleaseNotes.io

Company Website

releasenotes.io

Company Facts

Organization Name

Canny

Date Founded

2015

Company Location

United States

Company Website

canny.io

Categories and Features

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Product Roadmap

Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management

Popular Alternatives

Popular Alternatives