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What is ReliaServ?

ReliaTerm, ReliaScan, and Co-Pilot together create an all-encompassing messaging and alert system, while the Dash "Owners report" delivers vital information regarding point-of-sale transactions and customer relationship management. The suite also encompasses tools for inventory oversight, management of products and pricing, and comprehensive reporting related to aged inventory and purchasing activities. Additionally, it enables barcode labeling and tracking of serial numbers, allowing users to scan items during both receipt and checkout processes. Key reports, including those for transfers and moves, commissions, spiffs, and electronic submissions for ESC tracking, contribute to operational efficiency. The system further generates journals for cash-out, statements for accounts receivable aging, and reports concerning customer deposits. It adeptly handles delivery logistics and scheduling, alongside a variety of reports related to commission and inventory, including documents for A/R and sales tax compliance. With integration capabilities for general ledger and QuickBooks, financial management becomes a seamless process, while its drill-down reporting tools and export functionalities to Excel significantly enhance data analysis capabilities. Additionally, the search feature utilizing Control-F and the tracking of vendor instant rebate programs augment the system's overall operational efficiency. In conclusion, this versatile and powerful system is specifically constructed to effectively address a wide range of business requirements.

What is CASH Service Management?

CASH is an advanced and all-encompassing system that provides a thorough solution to boost the productivity of service management organizations. By utilizing real-time data, CASH enables you to offer outstanding service in a budget-friendly way, guaranteeing prompt and complete delivery every single time. Its modular, adaptable, and scalable design, paired with expert implementation consulting and extensive support, ensures that your return on investment is both quick and measurable. The fully integrated framework of CASH allows for a fluid exchange of information, effectively optimizing business processes and reducing communication costs. Automation of various procedures through CASH frees up precious time within the organization, leading to significant administrative cost reductions. With a user-friendly design that incorporates a familiar Microsoft interface, it allows for customizable reports that distill complex data into clear insights. Furthermore, tracking performance, efficiency, and profitability becomes a breeze, as these metrics are natural results of the optimized processes. Ultimately, CASH not only enhances service delivery but also significantly boosts overall business effectiveness and avenues for growth. This comprehensive solution empowers organizations to adapt swiftly to changing demands while maintaining a focus on excellence and innovation.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$20 per month

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

Windows

Customer Service / Support

Standard Support
24 Hour Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Not specified

Company Facts

Organization Name

Reliable Softworks

Date Founded

2007

Company Location

United States

Company Website

www.reliablesoftworks.com/reliaserve/

Company Facts

Organization Name

Mentor

Date Founded

1984

Company Location

United Kingdom

Company Website

www.mentorbs.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Inventory Management
Mobile Access
Payment Collection in the Field
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

General Ledger

Not specified

Service Dispatch

Billing & Invoicing
Call Center Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Work Order Management

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Inventory Management
Payment Collection in the Field
Scheduling
Service History Tracking
Time Clock
Work Order Management

Physical Security

Customer Management
Data Collection
Event Management
Incident Management
Investigation Management
Multiple Alarm Queues

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