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What is ReliaServ?

ReliaTerm, ReliaScan, and Co-Pilot together create an all-encompassing messaging and alert system, while the Dash "Owners report" delivers vital information regarding point-of-sale transactions and customer relationship management. The suite also encompasses tools for inventory oversight, management of products and pricing, and comprehensive reporting related to aged inventory and purchasing activities. Additionally, it enables barcode labeling and tracking of serial numbers, allowing users to scan items during both receipt and checkout processes. Key reports, including those for transfers and moves, commissions, spiffs, and electronic submissions for ESC tracking, contribute to operational efficiency. The system further generates journals for cash-out, statements for accounts receivable aging, and reports concerning customer deposits. It adeptly handles delivery logistics and scheduling, alongside a variety of reports related to commission and inventory, including documents for A/R and sales tax compliance. With integration capabilities for general ledger and QuickBooks, financial management becomes a seamless process, while its drill-down reporting tools and export functionalities to Excel significantly enhance data analysis capabilities. Additionally, the search feature utilizing Control-F and the tracking of vendor instant rebate programs augment the system's overall operational efficiency. In conclusion, this versatile and powerful system is specifically constructed to effectively address a wide range of business requirements.

What is DispatchMind?

DispatchMind is a cloud-based platform tailored for field service and job management, specifically targeting service contractors and delivery teams. It allows administrative staff to efficiently log customer requests, schedule and assign technicians, and track tasks through a job board and calendar interface. Field technicians can access their assigned jobs using customized mobile logins, which provide detailed checklists, notes, and images, enabling them to offer real-time updates on their work. Key features of the platform include the ability to create estimates, invoice clients, utilize a detailed service-and-parts pricing guide, manage customer payment links, monitor collections, generate reports, and calculate technician commissions and pay, all while following structured job workflows. Additionally, the system incorporates Nellie, an AI-powered dispatcher that supports operational inquiries and streamlines job bookings and assignments, alongside an optional AI phone assistant for handling incoming calls and scheduling tasks. Beyond these capabilities, DispatchMind also integrates business communication tools and allows for card payments through Stripe, enhancing the overall user experience. During setup, businesses can select specific job types and fields that align with their particular trade, ensuring the system is customized to their needs. The platform is accessible through web browsers and includes a dedicated app for iPhone users, providing versatility for both office personnel and field technicians. With such a diverse array of features, DispatchMind stands out as a powerful solution for effectively managing field operations and improving overall efficiency.

Media

Media

Integrations Supported

Integrations Supported

Model Context Protocol (MCP)
Stripe

API Availability

API Availability

Has API

Pricing Information

$20 per month

Pricing Information

$79/month
Starter is $79/month billed monthly and includes up to 2 office logins; technician app logins are $15/month each. Extra office logins are $29/month. Annual billing offers 2 months free. Team is $179/month, Pro $299/month, and Business $499/month.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Reliable Softworks

Date Founded

2007

Company Location

United States

Company Website

www.reliablesoftworks.com/reliaserve/

Company Facts

Organization Name

DispatchMind

Date Founded

2026

Company Location

United States

Company Website

dispatchmind.ai

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Inventory Management
Mobile Access
Payment Collection in the Field
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

General Ledger

Not specified

Service Dispatch

Billing & Invoicing
Call Center Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Work Order Management

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