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What is ReliaServ?

ReliaTerm, ReliaScan, and Co-Pilot together create an all-encompassing messaging and alert system, while the Dash "Owners report" delivers vital information regarding point-of-sale transactions and customer relationship management. The suite also encompasses tools for inventory oversight, management of products and pricing, and comprehensive reporting related to aged inventory and purchasing activities. Additionally, it enables barcode labeling and tracking of serial numbers, allowing users to scan items during both receipt and checkout processes. Key reports, including those for transfers and moves, commissions, spiffs, and electronic submissions for ESC tracking, contribute to operational efficiency. The system further generates journals for cash-out, statements for accounts receivable aging, and reports concerning customer deposits. It adeptly handles delivery logistics and scheduling, alongside a variety of reports related to commission and inventory, including documents for A/R and sales tax compliance. With integration capabilities for general ledger and QuickBooks, financial management becomes a seamless process, while its drill-down reporting tools and export functionalities to Excel significantly enhance data analysis capabilities. Additionally, the search feature utilizing Control-F and the tracking of vendor instant rebate programs augment the system's overall operational efficiency. In conclusion, this versatile and powerful system is specifically constructed to effectively address a wide range of business requirements.

What is Miracle Service?

Miracle Service provides an all-encompassing field service management software that aims to boost both the efficiency and profitability of your service-oriented business. Our technician scheduling solution guarantees that your team is always precisely positioned, equipped with the essential parts, and available when needed. Technicians are able to easily access and update service information directly from their mobile devices, tablets, or laptops, making their workflow seamless. The Miracle Service software integrates effortlessly with 20 well-known accounting platforms, including QuickBooks, which helps to simplify your financial operations. You can quickly generate comprehensive reports that encompass technicians, customers, equipment, and service agreements, with more than 130 standard options readily accessible. Our user-friendly contract management feature streamlines the invoicing process by automatically billing your clients at the end of each month. Furthermore, you can efficiently track parts throughout your warehouse and fleet, analyze usage trends, maintain adequate supply levels, and guarantee precise billing for all parts utilized, thus optimizing the organization and effectiveness of your operations. The software not only saves valuable time but also contributes significantly to improving the standards of service delivery, ultimately leading to higher customer satisfaction. By investing in Miracle Service, you are equipping your business with the tools necessary for sustained growth and success.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$20 per month

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
24 Hour Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Reliable Softworks

Date Founded

2007

Company Location

United States

Company Website

www.reliablesoftworks.com/reliaserve/

Company Facts

Organization Name

Nexent Innovations

Date Founded

1994

Company Location

Canada

Company Website

www.miracleservice.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Inventory Management
Mobile Access
Payment Collection in the Field
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

General Ledger

Not specified

Service Dispatch

Billing & Invoicing
Call Center Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Work Order Management

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

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