Ratings and Reviews 12 Ratings

Total
ease
features
design
support

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • ISL Light Remote Desktop Reviews & Ratings
    1,426 Ratings
    Company Website
  • Zoho Assist Reviews & Ratings
    36 Ratings
    Company Website
  • Pulseway Reviews & Ratings
    461 Ratings
    Company Website
  • NinjaOne Reviews & Ratings
    3,071 Ratings
    Company Website
  • Thinfinity Workspace Reviews & Ratings
    14 Ratings
    Company Website
  • TruGrid Reviews & Ratings
    64 Ratings
    Company Website
  • Inuvika OVD Enterprise Reviews & Ratings
    40 Ratings
    Company Website
  • Syncro Reviews & Ratings
    450 Ratings
    Company Website
  • SuperOps Reviews & Ratings
    214 Ratings
    Company Website
  • ManageEngine Endpoint Central Reviews & Ratings
    2,279 Ratings
    Company Website

What is Devolutions Remote Desktop Manager?

IT departments frequently face difficulties in securely handling a variety of remote connections across different platforms. Remote Desktop Manager (RDM) effectively tackles this issue by delivering a unified platform that combines remote session management with the storage of passwords and credentials. With support for protocols such as RDP, SSH, and VNC, RDM streamlines access to essential systems while upholding rigorous security measures. Incorporating features like role-based access control, password vaulting, and comprehensive session auditing, RDM guarantees that only authorized personnel can access sensitive systems. This functionality not only alleviates the challenges associated with managing remote connections but also bolsters security by reducing the likelihood of unauthorized access. Suitable for organizations of all sizes, Remote Desktop Manager serves as a powerful solution for simplifying and securing remote access, thereby enhancing overall operational efficiency. Furthermore, its intuitive interface makes it easier for teams to adapt and comply with security protocols.

What is Aranda Virtual Support?

Aranda Virtual Support is an all-encompassing software solution designed to offer real-time remote control and technical assistance, allowing customers to receive support regardless of their location or the type of connection they utilize. The platform enables specialists to swiftly connect to a multitude of Windows workstations, which greatly accelerates the troubleshooting process. In addition to this, it includes integrated collaboration features such as chat and the capability to seamlessly transition sessions between specialists, ensuring that the support experience remains consistent and effective throughout. Users can also benefit from secure file transfers that facilitate sharing files of any size or format without the need for additional software. Among its significant advantages are encrypted remote connections that can navigate challenges posed by routers, firewalls, proxies, and NATs; improved performance thanks to customizable color and screen resolution settings tailored for slower connections; and a variety of flexible access methods. Furthermore, by streamlining technical support operations, Aranda Virtual Support not only boosts efficiency but also elevates customer satisfaction through reliable and secure assistance, making it an invaluable tool for any support team.

Media

Media

Integrations Supported

Active Directory
Aranda CMDB
Aranda Data Safe
Aranda Device Management
Aranda Enterprise Mobility Management
Aranda Field Service
Aranda Security Compliance
Aranda Service Management
BeyondTrust Password Safe
CyberArk Privileged Access Manager
Delinea Secret Server
Devolutions Hub
Devolutions Server
Keeper Security
Lansweeper

Integrations Supported

Active Directory
Aranda CMDB
Aranda Data Safe
Aranda Device Management
Aranda Enterprise Mobility Management
Aranda Field Service
Aranda Security Compliance
Aranda Service Management
BeyondTrust Password Safe
CyberArk Privileged Access Manager
Delinea Secret Server
Devolutions Hub
Devolutions Server
Keeper Security
Lansweeper

API Availability

Has API

API Availability

Has API

Pricing Information

Single User: $349.99
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Devolutions

Date Founded

2004

Company Location

Canada

Company Website

devolutions.net/remote-desktop-manager

Company Facts

Organization Name

Aranda SOFTWARE

Date Founded

2002

Company Location

Colombia

Company Website

arandasoft.com/en/productos/aranda-virtual-support/

Categories and Features

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Categories and Features

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Popular Alternatives

Popular Alternatives

SecureCRT Reviews & Ratings

SecureCRT

VanDyke Software