LogMeIn Resolve Reviews & Ratings

LogMeIn Resolve

4.8 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 19 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

Alternatives to Consider

  • ISL Light Remote Desktop Reviews & Ratings
    4.6 out of 5 stars 1,598 Ratings
    Company Website for ISL Light Remote Desktop
  • NinjaOne Reviews & Ratings
    4.7 out of 5 stars 6,065 Ratings
    Company Website for NinjaOne
  • ScreenMeet Reviews & Ratings
    4.5 out of 5 stars 35 Ratings
  • SiteKiosk Reviews & Ratings
    4.8 out of 5 stars 30 Ratings
    Company Website for SiteKiosk
  • Admin By Request Endpoint Privilege Management Reviews & Ratings
    4.8 out of 5 stars 107 Ratings
    Company Website for Admin By Request Endpoint Privilege Management
  • ManageEngine Endpoint Central Reviews & Ratings
    4.6 out of 5 stars 3,347 Ratings
    Company Website for ManageEngine Endpoint Central
  • Thinfinity Workspace Reviews & Ratings
    4.7 out of 5 stars 16 Ratings
    Company Website for Thinfinity Workspace
  • ManageEngine ADAudit Plus Reviews & Ratings
    4.5 out of 5 stars 629 Ratings
    Company Website for ManageEngine ADAudit Plus
  • SuperOps Reviews & Ratings
    4.5 out of 5 stars 295 Ratings
    Company Website for SuperOps
  • Securden Password Vault for Enterprises Reviews & Ratings
    4.6 out of 5 stars 63 Ratings

What is RemotePC?

You can add an unlimited number of users, organize them into various categories, and enable remote deployment alongside access controls via the web console. The deployment process for users is streamlined, allowing them to install RemotePC on additional devices for remote access. Furthermore, you can integrate computers into groups and keep track of the most recently accessed machines. New user accounts can be established, categorized appropriately, and assigned specific permissions for access, among other features. Enjoy immediate and secure access to any computer simply by entering a shared session code. Users can connect remotely to their designated computers from any location at any time. The RemotePC desktop application or web dashboard also provides the capability to reboot the remote system in either normal or safe mode (for Windows). Security is paramount, backed by TLSv 1.2/AES 256 encryption. Additionally, you have the option to create a unique Personal Key for each computer, adding another layer of password security. You can manage file transfer capabilities between computers, deciding whether to allow or restrict users in this regard, which aids in better data sharing control. This all-encompassing solution not only equips users with essential tools for effective remote access and management but also enhances overall productivity and security measures. Ultimately, it ensures that user needs for remote connectivity are met efficiently and effectively.

What is LogMeIn Resolve?

LogMeIn Resolve is an award-winning unified endpoint management (UEM) and IT support solution designed to help IT departments and managed service providers (MSPs) deliver efficient, secure, and scalable IT operations. The platform unifies remote monitoring and management, unattended remote access, ticketing, automation, mobile device management, and IT asset management into a single, user-friendly interface. IT teams can proactively manage devices with patch management, antivirus, alerting, and remote execution, helping to prevent downtime and improve overall performance. Unattended remote access enables seamless support across Windows, Mac, and Android devices even when end users are offline, streamlining routine updates and issue resolution. Asset management tools provide comprehensive tracking of hardware, software, and license compliance, allowing for better lifecycle management. Built-in AI features, including the GoPilot assistant, generate helpdesk ticket summaries, automate script creation, and deliver actionable insights that increase team efficiency. The platform offers robust integration with popular ITSM tools such as ServiceNow, Zendesk, and Microsoft Teams to fit within existing workflows. LogMeIn Resolve emphasizes zero-trust security architecture, ensuring data protection while scaling operations. Customer case studies demonstrate significant reductions in IT spend, helpdesk call times, and antivirus management overhead. Overall, LogMeIn Resolve empowers IT teams and MSPs to optimize IT management, improve service delivery, and meet the evolving demands of modern technology environments.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Has API

Pricing Information

$69.50 per year
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

RemotePC

Company Location

United States

Company Website

www.remotepc.com

Company Facts

Organization Name

GoTo

Date Founded

2003

Company Location

United States

Company Website

www.logmein.com/products/resolve

Categories and Features

Remote Desktop

Not specified

Remote Support

Real-time Chat
Screen Sharing
Session Recording
Session Transfer

Secure Remote Access

Not specified

Categories and Features

Help Desk

Alerts / Escalation
Email Integration
IT Asset Management
Network Monitoring
Self Service Portal
Ticket Management

Issue Tracking

Assignment Management
Issue Auditing
Scheduling

IT Management

Capacity Monitoring
Event Logs
Patch Management
Remote Access
Scheduling
User Activity Monitoring

IT Service

Service Reporting
Ticket Management

ITSM

Problem Management

Remote Desktop

Cross-Platform Access
File Transfer
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer

RMM

Deployment Management
For MSPs
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts

Secure Remote Access

Not specified

Service Desk

Not specified

Popular Alternatives

TSplus Remote Access Reviews & Ratings

TSplus Remote Access

TSplus Group
5.0 out of 5 stars

Popular Alternatives

Atera Reviews & Ratings

Atera

4.8 out of 5 stars
Zoho Assist Reviews & Ratings

Zoho Assist

Zoho
4.6 out of 5 stars
SetMe Reviews & Ratings

SetMe

Techinline
LogMeIn Rescue Reviews & Ratings

LogMeIn Rescue

GoTo
4.7 out of 5 stars
N-able N‑central Reviews & Ratings

N-able N‑central

N-able
3.6 out of 5 stars