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What is Repair Pilot?

Repair Pilot has the potential to revolutionize your repair business by enhancing efficiency, enriching customer experiences, and boosting revenue while providing immediate access to vital data for comprehensive control over your operations. Tailored specifically for the unique demands of repair enterprises, Repair Pilot is capable of servicing watches, jewelry, computers, clocks, golf equipment, and more. Its user-friendly workflow seamlessly integrates into any existing business structure, often leading to a swift return on investment. Additionally, the software simplifies the management of customers, repairs, and other vital aspects of your operations, making it an excellent CRM solution for repair shops aiming to gain better oversight of their business. With real-time reporting capabilities available at the press of a button, tracking your business performance is effortless, and you can do so remotely from your smartphone, tablet, or any internet-connected device. This flexibility ensures that you can stay informed and make critical decisions no matter where you are.

What is CellSmart POS?

You have the ability to create multiple variations of products, including different sizes and colors, all managed through a single user-friendly interface. In addition to this, products can be grouped to form new offerings, such as gift baskets, or can be separated into smaller quantities, like selling wine in individual bottles or glasses. The system allows for the entry of existing item barcodes or the option to print new ones as necessary, providing flexibility in inventory management. Utilizing a USB or Bluetooth barcode scanner streamlines the process of adding items to sales, creating purchase orders, conducting stock checks, or processing returns for supplies. A detailed list of repair tickets is also accessible, containing customer information, employee names, pricing details, and any notes taken during the repair process. The Repair System enhances customer interaction by enabling the capture of signatures both before and after the repair is completed or delivered. You can customize a repair policy that stands apart from your standard sales or bill payment terms, accommodating varying customer needs. Understanding that not all customers can pay for repair services upfront, the system supports payment plans that allow for installment collection. Additionally, you have the option to record the password or Android pattern linked to the device being repaired when creating the receipt, which bolsters security and tracking capabilities. Such a meticulous approach ensures that repairs and payments are managed in a thorough and organized manner, providing a better experience for both the business and its customers. The integration of these features not only simplifies operations but also enhances customer satisfaction by offering tailored solutions.

Media

Media

Integrations Supported

Dropbox
Google Drive
Mailchimp
Microsoft OneDrive
QuickBooks Online
SMS Broadcast

Integrations Supported

Dropbox
Google Drive
Mailchimp
Microsoft OneDrive
QuickBooks Online
SMS Broadcast

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$80 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Repair Pilot Ltd

Company Location

United Kingdom

Company Website

www.repairtrackingsoftware.com

Company Facts

Organization Name

CellSmart POS

Date Founded

2009

Company Location

United States

Company Website

www.cellsmartpos.com

Categories and Features

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

Categories and Features

Inventory Management

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

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