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What is Repair Pilot?

Repair Pilot has the potential to revolutionize your repair business by enhancing efficiency, enriching customer experiences, and boosting revenue while providing immediate access to vital data for comprehensive control over your operations. Tailored specifically for the unique demands of repair enterprises, Repair Pilot is capable of servicing watches, jewelry, computers, clocks, golf equipment, and more. Its user-friendly workflow seamlessly integrates into any existing business structure, often leading to a swift return on investment. Additionally, the software simplifies the management of customers, repairs, and other vital aspects of your operations, making it an excellent CRM solution for repair shops aiming to gain better oversight of their business. With real-time reporting capabilities available at the press of a button, tracking your business performance is effortless, and you can do so remotely from your smartphone, tablet, or any internet-connected device. This flexibility ensures that you can stay informed and make critical decisions no matter where you are.

What is ReedPort?

ReedPort serves as a comprehensive online management platform tailored for independent repair shops that focus on small engines and outdoor power equipment. The software adeptly organizes essential customer data, equipment specifics, and repair tickets, maintaining a connection between equipment history and serial numbers even as ownership changes hands. Employees can efficiently input details about parts and labor, record hour-meter readings, and attach annotated images, while also overseeing open tickets that require parts or creating invoices that can be printed or transmitted electronically as PDFs. Furthermore, ReedPort excels in tracking parts inventory, integrates barcode scanning capabilities, facilitates the receipt of inventory through supplier documents, manages charge accounts complete with aging reports, and accommodates tax-exempt clients. Shop owners enjoy the convenience of importing customer, machine, and parts information from spreadsheets or scanned images of physical documents, with an option to protect sensitive financial data with a PIN. Accessible from any web browser and priced per shop to include all employees, ReedPort distinguishes itself as an all-encompassing tool for managing repair operations. Its intuitive interface, coupled with powerful functionalities, makes it an indispensable resource for optimizing productivity and streamlining processes in the repair shop sector. This software not only enhances operational efficiency but also supports the growth and sustainability of independent repair businesses.

Media

Media

No images available

Integrations Supported

Dropbox
Google Drive
Mailchimp
Microsoft OneDrive
QuickBooks Online
SMS Broadcast

Integrations Supported

Stripe

API Availability

Has API

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$40/shop/month
$40 per shop per month; employees are included. Each location is billed as a separate shop. A 14-day free trial is available with no card required.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Repair Pilot Ltd

Company Location

United Kingdom

Company Website

www.repairtrackingsoftware.com

Company Facts

Organization Name

North Trestle

Date Founded

2026

Company Location

United States

Company Website

reedport.com

Categories and Features

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Repair Tracking
Work Order Management

Categories and Features

Repair Shop

Not specified

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