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What is RepairAmigo?

RepairAmigo is an innovative management solution tailored for repair shops that focus on cell phones, computers, game consoles, and a variety of electronic devices. This software adeptly merges repair tickets and customer data with inventory control, cash-only point of sale systems, receipts, reporting features, warranty tracking, and user role-based permissions. It empowers shops to oversee the repair process from the point a customer leaves their device until they retrieve it, while also enabling them to track parts, sales, and assess the overall performance of the business. Additionally, an optional Twilio texting feature is provided by the vendor, enhancing communication capabilities. RepairAmigo is designed to function as a virtual machine within VirtualBox and is compatible with Windows, Linux, or Intel Mac systems, offering versatility for diverse shop settings. Staff can conveniently access the software through web browsers on any connected device, including computers, tablets, or smartphones, while the system is hosted internally to protect data privacy. The vendor markets the software as being free for users, which makes it particularly appealing for small repair businesses. In summary, RepairAmigo seeks to optimize workflows and improve service quality within repair shops, ensuring a more efficient operation for its users. Furthermore, its flexibility and cost-effectiveness position it as a valuable tool for those in the competitive repair industry.

What is PC Repair Tracker?

PC Repair Tracker is a tailored software solution specifically created for managing the intricacies of a small computer retail and repair shop. Having been actively used and refined over the past eight years in our own establishment, this application has consistently demonstrated its reliability and effectiveness. We invite you to check out our demos to see if this software suits your requirements! It is compatible with numerous payment plugins, such as AuthorizeNet for both offline and online transactions, along with Sage Payments, BluePay, Stripe, Square, MyVirtualMerchant, and PayPal Payments Pro. Moreover, it provides support for vaulted credit cards through services like Stripe, Authorize.NET CIM, and PayPal REST. The application also features the capability to manage multiple stores, enables file attachments, includes job timers, and offers block time contracts in addition to recurring invoices. With SMS integration for services including BulkSMS, SMSGlobal, Clickatell, Twilio, MyMobileAPI, and Red Oxygen, communication with clients is made effortless. Clients can receive email service reminders, and documents can be signed electronically through an integrated virtual signature pad or a Topaz Signature Pad. The user interface is designed to be translatable, allowing users to easily switch between English and their preferred language, while also supporting UTF-8 characters to improve usability across different regions. With its extensive array of features, PC Repair Tracker emerges as an exceptional resource for those in the computer service industry, ensuring operational efficiency and customer satisfaction. This comprehensive approach not only streamlines processes but also enhances client engagement, making it an invaluable asset for any small business in the tech sector.

Media

Media

Integrations Supported

Twilio Messaging

Integrations Supported

API Availability

API Availability

Pricing Information

$0 (Free)
Free to use. Self-hosted in a VirtualBox virtual machine on a shop computer.
Free Version

Pricing Information

$125 per year

Supported Platforms

Windows
Mac
On-Prem
Linux

Supported Platforms

Windows
Mac

Customer Service / Support

Not specified

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

RepairAmigo

Company Location

United States

Company Website

repairamigo.com

Company Facts

Organization Name

PC Repair Tracker

Company Website

pcrepairtracker.com

Categories and Features

Repair Shop

Not specified

Categories and Features

Repair Shop

Billing & Invoicing
Intake Forms
Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

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