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What is RepairDesk?

RepairDesk is a contemporary management solution tailored for repair shops, designed to enhance efficiency in single-location businesses, multi-location operations, franchises, and mail-in repair centers. This versatile software caters to various sectors such as mobile devices, computers, drones, timepieces and jewelry, footwear, small machinery, and beyond. With its robust features, RepairDesk enables users to monitor repair tasks, oversee inventory, place stock orders, and optimize the overall functioning of their repair facilities, making it an indispensable tool for any repair business looking to thrive in a competitive market. Additionally, its adaptability ensures that it meets the unique needs of different industries effectively.

What is CRS Computer Repair Shop Software?

Presenting the groundbreaking Repair Shop software, meticulously crafted to cater to your specific requirements, whether you're just starting out as an independent entrepreneur or managing an established repair business for computers and mobile devices. By keeping your operations organized, this tool enhances your repair workflow and helps increase your revenue, as happy customers are likely to return for additional services. The software minimizes manual tasks through features like pre-written messages, expediting the creation of invoices and reports. Key functionalities include Repair Tracking, Point of Sale, Inventory Management, Repeat Billing, and detailed Reporting capabilities. Additionally, it integrates effortlessly with widely used platforms such as Google Calendar, Kashflow Accounting, and Livedrive, ensuring smooth business operations. You can update tickets with repair notes from anywhere via email, providing flexibility and convenience. Furthermore, the choice to employ your own SQL Server Database on-premises allows for the generation of tailored customer reports and easy data exports. With a comprehensive suite of built-in reports, you can view customer address maps, financial overviews, insights into your most loyal clients, and much more, all designed to provide a thorough understanding of your enterprise. This software not only streamlines your processes but also equips you with the knowledge needed to make strategic decisions for sustainable growth, ultimately positioning your business for success in a competitive market.

Media

Media

Integrations Supported

Mailchimp
PayPal
QuickBooks Online
QuickBooks Online Advanced
Square Appointments
Square POS
Square Payments
Square for Retail
Stripe
Tyro EFTPOS
Xero

Integrations Supported

Google Calendar
KashFlow
LiveDrive

API Availability

API Availability

Pricing Information

$99.00/month/user
Lite +
1 User Account
75 tickets & invoices per month
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version

Supported Platforms

SaaS
iPhone
iPad
Windows
Mac

Supported Platforms

Windows
On-Prem

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

RepairDesk

Date Founded

2014

Company Location

United States

Company Website

www.repairdesk.co

Company Facts

Organization Name

Computer Repair Shop Software

Company Location

United Kingdom

Company Website

computerrepairshopsoftware.com

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

CRM

Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management

Help Desk

Alerts / Escalation
Community Forums
Customizable Branding
Email Integration
IT Asset Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Maintenance Scheduling
Mobile Access
Routing
Scheduling
Service History Tracking
Work Order Management

Jewelry Store Management

Commission Management
Marketing Management
Multi-Store Management
Pricing Management
Repair Tracking
Supplier Management
Wholesaler Management

Point of Sale

Barcode Scanning
Commission Management
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

Categories and Features

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking

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