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ease
features
design
support

Ratings and Reviews 1 Rating

Total
ease
features
design
support

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What is RepairDesk?

RepairDesk is a contemporary management solution tailored for repair shops, designed to enhance efficiency in single-location businesses, multi-location operations, franchises, and mail-in repair centers. This versatile software caters to various sectors such as mobile devices, computers, drones, timepieces and jewelry, footwear, small machinery, and beyond. With its robust features, RepairDesk enables users to monitor repair tasks, oversee inventory, place stock orders, and optimize the overall functioning of their repair facilities, making it an indispensable tool for any repair business looking to thrive in a competitive market. Additionally, its adaptability ensures that it meets the unique needs of different industries effectively.

What is CellSmart POS?

You have the ability to create multiple variations of products, including different sizes and colors, all managed through a single user-friendly interface. In addition to this, products can be grouped to form new offerings, such as gift baskets, or can be separated into smaller quantities, like selling wine in individual bottles or glasses. The system allows for the entry of existing item barcodes or the option to print new ones as necessary, providing flexibility in inventory management. Utilizing a USB or Bluetooth barcode scanner streamlines the process of adding items to sales, creating purchase orders, conducting stock checks, or processing returns for supplies. A detailed list of repair tickets is also accessible, containing customer information, employee names, pricing details, and any notes taken during the repair process. The Repair System enhances customer interaction by enabling the capture of signatures both before and after the repair is completed or delivered. You can customize a repair policy that stands apart from your standard sales or bill payment terms, accommodating varying customer needs. Understanding that not all customers can pay for repair services upfront, the system supports payment plans that allow for installment collection. Additionally, you have the option to record the password or Android pattern linked to the device being repaired when creating the receipt, which bolsters security and tracking capabilities. Such a meticulous approach ensures that repairs and payments are managed in a thorough and organized manner, providing a better experience for both the business and its customers. The integration of these features not only simplifies operations but also enhances customer satisfaction by offering tailored solutions.

Media

Media

Integrations Supported

Mailchimp
PayPal
QuickBooks Online
QuickBooks Online Advanced
Square Appointments
Square POS
Square Payments
Square for Retail
Stripe
Tyro EFTPOS
Xero

Integrations Supported

Mailchimp
PayPal
QuickBooks Online
QuickBooks Online Advanced
Square Appointments
Square POS
Square Payments
Square for Retail
Stripe
Tyro EFTPOS
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

$99.00/month/user
Free Trial Offered?
Free Version

Pricing Information

$80 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RepairDesk

Date Founded

2014

Company Location

United States

Company Website

www.repairdesk.co

Company Facts

Organization Name

CellSmart POS

Date Founded

2009

Company Location

United States

Company Website

www.cellsmartpos.com

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Jewelry Store Management

Appraisal Management
Commission Management
Consignments
Customer Purchase History
Jewelry Design
Marketing Management
Multi-Store Management
Pricing Management
Repair Tracking
Supplier Management
Wholesaler Management

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

Categories and Features

Inventory Management

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

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