RepairDesk Reviews & Ratings

RepairDesk

5.0 out of 5 stars

Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 0 Ratings

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features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is RepairDesk?

RepairDesk is a contemporary management solution tailored for repair shops, designed to enhance efficiency in single-location businesses, multi-location operations, franchises, and mail-in repair centers. This versatile software caters to various sectors such as mobile devices, computers, drones, timepieces and jewelry, footwear, small machinery, and beyond. With its robust features, RepairDesk enables users to monitor repair tasks, oversee inventory, place stock orders, and optimize the overall functioning of their repair facilities, making it an indispensable tool for any repair business looking to thrive in a competitive market. Additionally, its adaptability ensures that it meets the unique needs of different industries effectively.

What is LoomiDesk?

LoomiDesk is a comprehensive service management platform designed to help repair shops, service centers, and field service businesses digitize and streamline their operations through one centralized cloud-based system. The platform enables businesses to create and manage job cards, track repairs, maintain customer records, generate invoices, and oversee technician workflows with greater efficiency and accuracy. Service providers can automate customer communication through integrated WhatsApp notifications that deliver real-time updates about job progress, service status changes, and repair completion. LoomiDesk supports GST-compliant invoicing with branded PDF generation that includes detailed CGST, SGST, and IGST tax calculations for professional billing and accounting processes. Businesses can also print thermal receipts for quick customer handoffs at counters and service desks. The platform provides full job history tracking, allowing users to search past service records by customer, phone number, status, or service date while maintaining detailed audit trails for operational transparency. Team management and role-based permission controls help business owners assign tasks, manage technician access, and monitor employee activity securely across the organization. LoomiDesk supports multiple service industries including mobile phone repair, laptop servicing, air conditioning maintenance, vehicle repair, CCTV installation, medical equipment servicing, water purifier maintenance, UPS servicing, and solar maintenance operations. Multi-branch support enables franchise businesses and growing service companies to standardize workflows, branding, and operational procedures across multiple locations. The software includes analytics and reporting tools that provide insights into revenue trends, service volume, technician productivity, and overall business performance.

Media

Media

No images available

Integrations Supported

Mailchimp
PayPal
QuickBooks Online
QuickBooks Online Advanced
Square Appointments
Square POS
Square Payments
Square for Retail
Stripe
Tyro EFTPOS
Xero

Integrations Supported

API Availability

API Availability

Pricing Information

$99.00/month/user
Lite +
1 User Account
75 tickets & invoices per month
Free Trial Offered?

Pricing Information

$4/month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RepairDesk

Date Founded

2014

Company Location

United States

Company Website

www.repairdesk.co

Company Facts

Organization Name

LoomiDesk

Date Founded

2026

Company Location

India

Company Website

www.loomidesk.in

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

CRM

Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management

Help Desk

Alerts / Escalation
Community Forums
Customizable Branding
Email Integration
IT Asset Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Maintenance Scheduling
Mobile Access
Routing
Scheduling
Service History Tracking
Work Order Management

Jewelry Store Management

Commission Management
Marketing Management
Multi-Store Management
Pricing Management
Repair Tracking
Supplier Management
Wholesaler Management

Point of Sale

Barcode Scanning
Commission Management
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

Categories and Features

Repair Shop

Not specified

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