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What is RepairLink?

RepairLink serves as a digital hub for parts procurement, designed to connect automotive dealerships, suppliers, and repair shops through a cohesive online system for sourcing and acquiring mechanical components. With its user-friendly web interface, repair facilities can effortlessly search for, compare prices, and order OEM parts straight from their preferred dealership suppliers, thereby simplifying the entire process and removing the hassle of traditional ordering methods like phone calls or faxes. Accessible from any computer or mobile device with internet access, the platform allows users to electronically manage and submit their parts orders while keeping tabs on real-time pricing and availability, along with detailed information about each part. Furthermore, it includes VIN-based lookup tools, enabling repair shops to accurately determine the right parts for specific vehicles and is enhanced with technical diagrams and illustrations that promote greater order accuracy. This innovative system not only saves valuable time in the parts procurement process but also empowers repair facilities to dedicate more attention to their primary operations and improve customer service. Ultimately, RepairLink transforms the parts ordering experience into a more efficient and streamlined process for all parties involved.

What is MECH Orbit?

MECH Orbit is a cutting-edge cloud-based workshop management solution tailored for independent auto repair shops and service networks. This all-encompassing platform merges CRMmech, a specialized mechanic application, with Vision AI to optimize the administration of customer data, scheduling, work orders, parts inventory, financial documentation, and vehicle service records. By employing specifically designed cameras, the system can automatically recognize when vehicles arrive, prompting the instant creation of a work order within CRMmech. Mechanics are empowered to modify job statuses and upload images of faults or voice recordings straight from their mobile devices, allowing workshop teams to easily review these materials; customers also have the ability to autonomously approve suggested services and parts. Moreover, both owners and managers can monitor service-bay occupancy and track repair progress remotely, facilitating better management and oversight. Businesses can additionally choose to integrate their pre-existing accounting software through an API, although compatibility and installation will be assessed individually. Subscription models and camera features may vary by market, ensuring that each repair shop can discover a customized solution to meet their specific requirements. This level of adaptability enables auto repair businesses to improve operational efficiency while simultaneously enhancing the overall customer experience, ultimately leading to greater satisfaction and loyalty.

Media

Media

No images available

Integrations Supported

Google Chrome
Microsoft Edge
Mozilla Firefox
Safari

Integrations Supported

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Not specified

Company Facts

Organization Name

OEC

Date Founded

2000

Company Location

United States

Company Website

oeconnection.com/products/repairlink/

Company Facts

Organization Name

MECHORBIT OÜ

Company Location

Estonia

Company Website

mechorbit.com/en

Categories and Features

Auto Body

Not specified

Auto Repair

Not specified

Categories and Features

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