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What is Repeat Returns?

In 2020, restaurants encountered challenges that were unlike anything seen before, yet a remarkable 82% of our clients managed to either maintain or increase their sales during this difficult period, with many even reaching all-time high sales records. Conventional marketing methods frequently result in heavy discounts that can diminish the perceived value of a loyal customer base. On the other hand, Repeat Returns employs a customized marketing strategy that syncs promotions with individual customer buying patterns and reaches out to them at the most advantageous times. This method not only promotes more frequent customer visits but also enhances overall expenditure per visit. When businesses depend too heavily on significant discounts, they often attract consumers who are primarily interested in finding the best deals, a trend that can be detrimental to long-term profitability. By implementing a rewards system that recognizes and rewards customers for their increased spending, establishments can nurture lasting loyalty and ensure that customers consistently choose their services. In the end, this innovative approach not only strengthens customer relationships but also cultivates a cycle of loyalty that ultimately fuels ongoing growth and profitability for the business over the long haul. This dynamic creates a win-win scenario where both the business and its customers thrive together.

What is FreeKwent?

Converting new customers into regulars while encouraging existing patrons to return often can be effectively accomplished by offering appealing loyalty rewards. By cultivating a dedicated customer base that consistently visits your venue, you can achieve stable sales through the strategic use of customer data to create personalized experiences. The FreeKwent system is fully digital, which means customers do not need to carry or swipe any physical cards. Our loyalty program can be customized to align with your brand’s essence, enabling you to create distinct offers, rewards, and discounts tailored to your needs. Integrating our loyalty program with your restaurant’s point of sale system allows for the seamless tracking of customer purchases, efficient distribution of rewards, and straightforward management of points or redemptions. Customers can quickly sign up using their mobile numbers or email addresses to start reaping the benefits of the loyalty program. Members can conveniently check their account status or redeem offers through our easy-to-use website or mobile app. Additionally, FreeKwent accommodates a variety of loyalty options, such as monetary rewards and visit frequency incentives, encouraging your customers to stay engaged with the program long-term. This holistic strategy not only boosts customer satisfaction but also nurtures enduring relationships that contribute to the growth of your business. Ultimately, fostering this loyalty can lead to increased word-of-mouth referrals and a stronger community connection.

Media

Media

Integrations Supported

Toast Kitchen Display System
Toast POS

Integrations Supported

Toast Kitchen Display System
Toast POS

API Availability

Has API

API Availability

Has API

Pricing Information

$199 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Repeat Returns

Company Website

www.repeatreturns.com

Company Facts

Organization Name

mKonnekt

Company Location

United States

Company Website

www.mkonnekt.com/freekwent-restaurant-loyalty-program/

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

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