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What is Repeat Returns?

In 2020, restaurants encountered challenges that were unlike anything seen before, yet a remarkable 82% of our clients managed to either maintain or increase their sales during this difficult period, with many even reaching all-time high sales records. Conventional marketing methods frequently result in heavy discounts that can diminish the perceived value of a loyal customer base. On the other hand, Repeat Returns employs a customized marketing strategy that syncs promotions with individual customer buying patterns and reaches out to them at the most advantageous times. This method not only promotes more frequent customer visits but also enhances overall expenditure per visit. When businesses depend too heavily on significant discounts, they often attract consumers who are primarily interested in finding the best deals, a trend that can be detrimental to long-term profitability. By implementing a rewards system that recognizes and rewards customers for their increased spending, establishments can nurture lasting loyalty and ensure that customers consistently choose their services. In the end, this innovative approach not only strengthens customer relationships but also cultivates a cycle of loyalty that ultimately fuels ongoing growth and profitability for the business over the long haul. This dynamic creates a win-win scenario where both the business and its customers thrive together.

What is POKET?

Poket is an all-encompassing Digital Customer Rewards Solution aimed at assisting businesses in increasing repeat transactions and developing a more extensive loyal customer base. This adaptable platform allows merchants to tailor a loyalty program that caters to their unique industry needs, while also implementing promotional rules for automated campaigns that correspond to customer purchasing habits, loyalty points, and the success of various initiatives. Among its many features, Poket offers referral automation, incentives for sharing on social media, targeted marketing automation, and gamification components designed to boost customer engagement. Merchants can process transactions via customers' mobile numbers, emails, or their dedicated application, all managed through a secure store access login for safety. Additionally, businesses can engage with their customers through mobile push notifications, emails, or SMS, ensuring a smooth communication process. To further streamline operations, the 'Poket Business' App is available for both Android and iOS users, while customers benefit from the 'Poket Rewards' App, which simplifies the management and tracking of their rewards, creating a user-friendly and efficient experience. This dual-app setup not only keeps businesses and customers connected but also enhances their interaction with the rewards system, ultimately fostering a more engaged community around the brand. With such a comprehensive suite of tools, Poket positions itself as a leading solution in the realm of customer loyalty programs.

Media

Media

Integrations Supported

Toast Kitchen Display System
Toast POS

Integrations Supported

Toast Kitchen Display System
Toast POS

API Availability

Has API

API Availability

Has API

Pricing Information

$199 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Repeat Returns

Company Website

www.repeatreturns.com

Company Facts

Organization Name

Poket

Company Location

United States

Company Website

poket.com

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

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