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What is Replyco?

Take Control of Your Inbox. Are you feeling inundated by a surge of customer emails? Optimize your inbox to improve response times on platforms such as eBay, Amazon, and Shopify. Accelerate Your eCommerce Success with Prompt Replies. The key to increasing sales is ensuring customer satisfaction, which leads to glowing 5-star reviews and stronger ties within the marketplace. Organize. Everything you need to centralize and manage customer emails across multiple marketplaces and stores is readily available. Automate. Reduce your workload with features like automated organization, auto-responders, auto-assignment, and setting service level agreement priorities. Communicate. Respond swiftly and efficiently to inquiries using email templates along with immediate access to order information. Reporting. Monitor performance metrics to enhance your customer support strategies for your stores and teams. Returns / Refunds. Effortlessly manage Returns and Refunds for your eBay stores directly through Replyco. Multi-Channel Support. Benefit from integration with a wide array of platforms, including eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail, and many others, ensuring a seamless customer service experience across all channels. This all-encompassing solution not only empowers you to elevate your customer interactions but also streamlines your eCommerce operations, ultimately leading to greater efficiency and satisfaction. Furthermore, by implementing these strategies, you can create a more structured approach to handling customer inquiries, allowing you to focus on growth and innovation.

What is Clipboard for Microsoft Outlook?

Boost your scheduling productivity by swiftly arranging appointments on your calendar. Effortlessly fill meeting invitations with crucial conference details, such as the location and dial-in instructions necessary for conference calls. The Clipboard add-on for Outlook is designed for simplicity and effectiveness, enabling users to tap into its features with little to no prior training. With a single click, you can send out well-formatted emails and pre-written responses, making it an indispensable tool for call centers managing consistent replies. As an Outlook plugin, Clipboard integrates smoothly with your current email functions while adding a range of new, time-saving features. You can get started right away with free sample newsletter templates available for use. These sample Outlook email templates come in a variety of formats, such as business letters, customer support replies, job listings, newsletters, service updates, and thank-you notes. Save precious time by utilizing pre-composed replies to tackle commonly asked questions. You can easily create, adjust, categorize, and retrieve your most frequently used email messages, responses, attachments, and meeting information all from one centralized hub, significantly optimizing your communication workflow. Furthermore, Clipboard not only amplifies your productivity but also guarantees that no vital information slips through the cracks, enabling you to maintain a high level of efficiency in your correspondence. With its user-friendly design and practical features, Clipboard is poised to transform the way you manage your email communications.

Media

Media

Integrations Supported

247PRO
Amazon
BigCommerce
Cdiscount
Gmail
Linnworks
Nekton.ai
Shopify
TonicDM
WooCommerce
eBay

Integrations Supported

247PRO
Amazon
BigCommerce
Cdiscount
Gmail
Linnworks
Nekton.ai
Shopify
TonicDM
WooCommerce
eBay

API Availability

Has API

API Availability

Has API

Pricing Information

$33 per month
Free Trial Offered?
Free Version

Pricing Information

$29 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Replyco

Date Founded

2019

Company Location

United Kingdom

Company Website

replyco.com

Company Facts

Organization Name

RS Global Solutions

Date Founded

2015

Company Location

United States

Company Website

www.betterfaster.solutions

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Email Management

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Categories and Features

Email Management

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

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