Ratings and Reviews 0 Ratings
Ratings and Reviews 45 Ratings
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What is Replyco?
Take Control of Your Inbox. Are you feeling inundated by a surge of customer emails? Optimize your inbox to improve response times on platforms such as eBay, Amazon, and Shopify. Accelerate Your eCommerce Success with Prompt Replies. The key to increasing sales is ensuring customer satisfaction, which leads to glowing 5-star reviews and stronger ties within the marketplace. Organize. Everything you need to centralize and manage customer emails across multiple marketplaces and stores is readily available. Automate. Reduce your workload with features like automated organization, auto-responders, auto-assignment, and setting service level agreement priorities. Communicate. Respond swiftly and efficiently to inquiries using email templates along with immediate access to order information. Reporting. Monitor performance metrics to enhance your customer support strategies for your stores and teams. Returns / Refunds. Effortlessly manage Returns and Refunds for your eBay stores directly through Replyco. Multi-Channel Support. Benefit from integration with a wide array of platforms, including eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail, and many others, ensuring a seamless customer service experience across all channels. This all-encompassing solution not only empowers you to elevate your customer interactions but also streamlines your eCommerce operations, ultimately leading to greater efficiency and satisfaction. Furthermore, by implementing these strategies, you can create a more structured approach to handling customer inquiries, allowing you to focus on growth and innovation.
What is CodeTwo Email Signatures 365?
CodeTwo Email Signatures 365 is a sophisticated cloud-based solution designed for email branding, enabling the creation and centralized management of email signatures as well as automatic replies for every user within your Microsoft 365 (Office 365) environment. This service seamlessly integrates professional signatures into all outgoing emails while ensuring compatibility with various email applications and devices.
• Supports all devices and email applications, including mobile phones
• Includes automatic replies and Out of Office management features
• Allows signatures to be added directly in Outlook or through the cloud
• Automatically retrieves sender details from Microsoft 365 (Entra ID)
• Features the world's most advanced HTML signature editor and customizable templates
• Positions signatures right below the most recent reply or forward
• Supports logos, banners, social media buttons, and user photos within signatures
• Embeds graphics directly in signatures, eliminating the need for downloads in Outlook
• Offers one-click customer satisfaction surveys
• Provides ultra-secure services with Microsoft 365 certification alongside ISO/IEC 27001 & 27018 standards
Additionally, this solution enhances your brand's visibility and professionalism with every email sent.
Integrations Supported
Amazon
Amy
BigCommerce
Calendly
Cdiscount
CrewHu
Customer Thermometer
Google Analytics
Hively
Linnworks
Integrations Supported
Amazon
Amy
BigCommerce
Calendly
Cdiscount
CrewHu
Customer Thermometer
Google Analytics
Hively
Linnworks
API Availability
Has API
API Availability
Has API
Pricing Information
$33 per month
Free Trial Offered?
Free Version
Pricing Information
$0.81/month/user*
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Replyco
Date Founded
2019
Company Location
United Kingdom
Company Website
replyco.com
Company Facts
Organization Name
CodeTwo
Date Founded
2007
Company Location
Poland
Company Website
www.codetwo.com
Categories and Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Email Management
Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Categories and Features
Brand Management
Approval Process Control
Artwork Management
Asset Management
Change Management
Fulfillment Distribution
Project Management
Email Management
Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting
Email Signature
Auto Update
Campaign Specific Signature
Content Creation
Image Management
Legal Disclaimer
Signature Management
Social Media
Templates
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video