Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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What is Replyco?
Take Control of Your Inbox. Are you feeling inundated by a surge of customer emails? Optimize your inbox to improve response times on platforms such as eBay, Amazon, and Shopify. Accelerate Your eCommerce Success with Prompt Replies. The key to increasing sales is ensuring customer satisfaction, which leads to glowing 5-star reviews and stronger ties within the marketplace. Organize. Everything you need to centralize and manage customer emails across multiple marketplaces and stores is readily available. Automate. Reduce your workload with features like automated organization, auto-responders, auto-assignment, and setting service level agreement priorities. Communicate. Respond swiftly and efficiently to inquiries using email templates along with immediate access to order information. Reporting. Monitor performance metrics to enhance your customer support strategies for your stores and teams. Returns / Refunds. Effortlessly manage Returns and Refunds for your eBay stores directly through Replyco. Multi-Channel Support. Benefit from integration with a wide array of platforms, including eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail, and many others, ensuring a seamless customer service experience across all channels. This all-encompassing solution not only empowers you to elevate your customer interactions but also streamlines your eCommerce operations, ultimately leading to greater efficiency and satisfaction. Furthermore, by implementing these strategies, you can create a more structured approach to handling customer inquiries, allowing you to focus on growth and innovation.
What is EasyStoreHosting?
Our cutting-edge tools for eBay streamline the process of importing listings, customer information, and feedback ratings into your online store with just a single click. Following the remarkable success of our pioneering eBay solutions, we are thrilled to announce the launch of a robust new integration with Amazon, allowing sellers to effortlessly transfer their Amazon product listings to their personal websites. Our committed team diligently works behind the scenes to ensure that online sellers experience as few hurdles as possible while operating their businesses. We understand the difficulties you encounter and the resources you need, which is why we've tailored our services to make life easier for online sellers and foster their growth. Our designs offer a fresh perspective, being both visually appealing and fully adaptable. With a wide array of design choices at your disposal, discovering the ideal aesthetic for your online brand is a breeze. Furthermore, we not only focus on functionality but also prioritize visual appeal, enabling you to establish a distinctive brand identity that resonates with your audience. This combination of style and practicality is what sets us apart in the marketplace.
Integrations Supported
Amazon
BigCommerce
Cdiscount
Gmail
Linnworks
Shopify
WooCommerce
eBay
Integrations Supported
Amazon
BigCommerce
Cdiscount
Gmail
Linnworks
Shopify
WooCommerce
eBay
API Availability
Has API
API Availability
Has API
Pricing Information
$33 per month
Free Trial Offered?
Free Version
Pricing Information
$75 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Replyco
Date Founded
2019
Company Location
United Kingdom
Company Website
replyco.com
Company Facts
Organization Name
Easystorehosting
Date Founded
2006
Company Location
United States
Company Website
www.easystorehosting.com
Categories and Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Email Management
Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Categories and Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates