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What is Repup?

Optimize your feedback collection process by implementing automation, which eliminates the need for daily outreach to guests for their reviews. Capture all your ratings from online travel agencies, social media platforms, and various review sites in real-time, ensuring that you never miss out on crucial updates. We equip you with essential tools to manage your online reputation effectively, as prompt responses to negative feedback are vital. Using our user-friendly visual builder, you can craft personalized designs and questions that cater to the specific characteristics of your property. Given the uniqueness of each property, it is important that the questions highlight those distinct features. Why spend an hour each day collecting emails, entering guest data manually, and customizing outreach when our system can automate these tasks? Our seamless integration capabilities allow feedback requests to be sent to guests without any manual effort. Repup integrates effortlessly with all major property management systems, so feel free to reach out to confirm if your PMS is included in our integration options. By leveraging our service, you not only save valuable time but also foster better engagement with your guests, which can lead to higher satisfaction and more positive reviews. Additionally, this approach enables you to focus on enhancing the overall guest experience, driving further improvements in your hospitality offerings.

What is Guestmeter?

Guestmeter.com serves as a comprehensive platform for all your needs related to guest feedback and reputation management. With its online capabilities, you can efficiently oversee your reputation while conducting guest satisfaction assessments. The platform facilitates interaction with guests and helps manage reviews on popular sites such as Tripadvisor, Booking.com, Hostelworld, Zomato, and Yelp. Additionally, our mobile application empowers you to handle guest feedback from any location. You will also benefit from real-time notifications, enabling you to respond promptly and ensure that your guests leave your establishment satisfied. If you haven't become a customer yet, we encourage you to visit www.guestmeter.com to schedule a demo. Key features of the Guestmeter app include: SOLUTION FOR GUEST SATISFACTION QUESTION - Send a post-stay email or international SMS survey designed to enhance your online reviews across platforms like Tripadvisor, Booking.com, Hostelworld, and Zomato, ultimately improving your business's reputation and guest experiences. Furthermore, the app's user-friendly interface makes it easy to analyze feedback and implement necessary changes for continuous improvement.

Media

Media

Integrations Supported

Integrations Supported

Axis LMS
Chargebee
Clock PMS+
Cloudbeds
Mews
PayPal
SiteMinder
Stayntouch PMS
Tripadvisor
Wufoo
Zapier

API Availability

API Availability

Has API

Pricing Information

$89 per month
Free Trial Offered?

Pricing Information

$49/monthly/per property
Small package starling from $49. Guestmeter account plans have various pricing tiers to meet the needs from small to x-large packages.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Online Training

Training Options

Online Training

Company Facts

Organization Name

RepUp

Date Founded

2012

Company Location

India

Company Website

www.repup.co

Company Facts

Organization Name

Guestmeter

Date Founded

2019

Company Location

Turkey

Company Website

www.guestmeter.com

Categories and Features

Reputation Management

Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring

Categories and Features

Car Rental

Not specified

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Community Feedback Tools
Negative Feedback Management
Net Promoter Score (NPS)
Surveys
Visual Feedback Tools
Website Feedback

Customer Satisfaction

Analytics
Feedback Collection
Survey Management

Email Marketing

Auto-Responders
Customer Surveys
Event Triggered Email
Image Library
Mailing List Management
Mobile Optimized Emails
Template Management

Hostel Management

Not specified

Hotel Management

Not specified

Reputation Management

Response Management
Review Generation
Review Monitoring

Restaurant Management

Reporting/Analytics

Review Management

Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis

SMS Marketing

2-Way Messaging
Contact Management
Mass Texting
Message Personalization
Polls / Voting
Reporting/Analytics
Scheduled Messaging

SMS Survey

Not specified

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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