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What is Repup?

Optimize your feedback collection process by implementing automation, which eliminates the need for daily outreach to guests for their reviews. Capture all your ratings from online travel agencies, social media platforms, and various review sites in real-time, ensuring that you never miss out on crucial updates. We equip you with essential tools to manage your online reputation effectively, as prompt responses to negative feedback are vital. Using our user-friendly visual builder, you can craft personalized designs and questions that cater to the specific characteristics of your property. Given the uniqueness of each property, it is important that the questions highlight those distinct features. Why spend an hour each day collecting emails, entering guest data manually, and customizing outreach when our system can automate these tasks? Our seamless integration capabilities allow feedback requests to be sent to guests without any manual effort. Repup integrates effortlessly with all major property management systems, so feel free to reach out to confirm if your PMS is included in our integration options. By leveraging our service, you not only save valuable time but also foster better engagement with your guests, which can lead to higher satisfaction and more positive reviews. Additionally, this approach enables you to focus on enhancing the overall guest experience, driving further improvements in your hospitality offerings.

What is Hotel Speaker?

Hotel Speaker is an all-encompassing review management platform that combines advanced artificial intelligence with human insight, allowing hotel administrators to swiftly and effectively respond to guest feedback from various sources while ensuring consistency and authentic engagement. By leveraging cutting-edge natural language processing technology and employing talented native writers fluent in several languages, Hotel Speaker delivers bespoke responses that capture the unique essence of each hotel. This platform's dedication to "Extreme Personalization" ensures that every reply aligns with the brand's standards and reflects its distinctive voice. Moreover, the crafted responses not only bolster reputation management but also serve as a significant marketing tool, showcasing the property's unique offerings at a crucial decision-making moment for potential guests. The system enhances the review management process by scanning numerous review websites, creating customized responses, and automating the publication of replies after receiving approval, while still allowing managers to exercise editorial control and track performance metrics via an intuitive dashboard. With its quick response capabilities and multilingual support, Hotel Speaker strengthens guest relationships and protects the brand's identity, ultimately driving more bookings and fostering customer loyalty. This cutting-edge solution is indispensable for any hotel striving to succeed in an increasingly competitive landscape, ensuring that no guest feedback goes unnoticed and every interaction is meaningful.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$89 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RepUp

Date Founded

2012

Company Location

India

Company Website

www.repup.co

Company Facts

Organization Name

Hotel Speaker

Date Founded

2018

Company Location

France

Company Website

hotelspeaker.com

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

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