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What is Reputation Loop?

Reputation Loop is a comprehensive, cloud-based platform designed for local business owners to effectively manage and monitor their reviews and overall reputation. It provides a suite of advanced tools, including oversight of reviews, management of business listings, tracking of employee performance, instant reporting capabilities, social media integration, and the ability to create micro-websites, thereby allowing companies from various sectors to boost their collection of positive reviews and manage their information efficiently. By employing Reputation Loop, businesses can greatly improve their online presence while having real-time control over their details across 50 major directories, websites, and applications. This cutting-edge solution not only simplifies the process of reputation management but also equips local enterprises to succeed in the increasingly competitive digital marketplace. Ultimately, Reputation Loop serves as a vital resource for entrepreneurs aiming to navigate the complexities of online reputation in a rapidly evolving environment.

What is Customer Alliance?

Established in Berlin in 2009, Customer Alliance has since partnered with numerous chain and independent hotels globally, supported by a dedicated team of over 90 staff members. Their collaboration focuses on enhancing online reputations and boosting revenue for these establishments. One of their standout solutions enables hotels to gather, share, analyze, and report guest reviews from various online platforms. By utilizing this tool, hotels gain valuable insights into their operational performance. Consequently, this understanding helps them to cater more effectively to their guests' needs, ultimately leading to increased financial success. The impact of Customer Alliance's offerings is profound, as they empower hotels to thrive in a competitive market.

Media

Media

Integrations Supported

Facebook
Stackreaction
Surge Social

Integrations Supported

Facebook
Stackreaction
Surge Social

API Availability

Has API

API Availability

Has API

Pricing Information

$200.00/month
Free Trial Offered?
Free Version

Pricing Information

79.00€ / month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Reputation Loop

Date Founded

2013

Company Location

United States

Company Website

www.reputationloop.com

Company Facts

Organization Name

CA Customer Alliance GmbH

Date Founded

2009

Company Location

Germany

Company Website

www.customer-alliance.com/en

Categories and Features

Brand Management

Approval Process Control
Artwork Management
Asset Management
Change Management
Fulfillment Distribution
Project Management

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

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