ExpertVoice Reviews & Ratings

ExpertVoice

5.0 out of 5 stars

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ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
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Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is Reputation Studio by 1440?

You can manage, oversee, reply to, and evaluate reviews from various platforms all in one centralized location. With a single workspace, you are empowered to engage with customers across any channel effectively. Responses are delivered almost instantly, enhancing customer interaction. Agents have the option to set up personalized alerts to be informed when a review aligns with their specified criteria. Customization of your workspace allows for the aggregation of reviews or Q&A in a format that aligns with your operational needs. To address pressing concerns and prioritize replies, you can categorize keywords or tags strategically. Utilize templates as a foundation and refine them for each individual question or review to streamline and standardize your responses. An approval system for managerial oversight can be implemented to guarantee that replies remain consistent and accurate. Additionally, you can designate roles for users and assign permissions, such as allowing certain individuals to modify or restrict access to specific datasets, enhancing overall collaboration and control in the review management process. This comprehensive system not only boosts efficiency but also fosters a cohesive team environment.

What is ExpertVoice?

Elevate your sales by crafting exceptional purchasing experiences. ExpertVoice is recognized as the largest advocacy marketing network worldwide, featuring an extensive community of knowledgeable experts. Our platform includes over a million vetted professionals, ranging from retail sales associates to category specialists, each of whom shares a profound enthusiasm and expertise about products across more than 30 different categories. By utilizing ExpertVoice, brands can track a variety of campaign metrics, including reach, likelihood of recommendations, completed training, engagement with content, and the performance of seeded products. The endorsements provided by our experts greatly enhance consideration for your brand, resulting in higher conversion rates when customers are prepared to buy. Furthermore, the insights gained through this collaborative approach enable brands to fine-tune their marketing strategies, leading to improved effectiveness and deeper customer connections. Embracing these expert recommendations not only strengthens brand loyalty but also creates a competitive edge in the marketplace.

Media

Media

Integrations Supported

Salesforce

Integrations Supported

ConnectPointz

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

1440

Date Founded

2009

Company Location

United States

Company Website

www.1440.io/reputation-studio/

Company Facts

Organization Name

ExpertVoice

Date Founded

2010

Company Location

United States

Company Website

www.expertvoice.com

Categories and Features

Product Review

Not specified

Reputation Management

Review Monitoring
Social Media Monitoring

Review Management

Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Sentiment Analysis

Categories and Features

Product Review

Not specified

Reputation Management

Campaign Management
Gamification
Response Management
Sentiment Analysis
Social Media Metrics

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

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