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What is Reputation.com?

Leverage feedback from likes, listings, and comments to gain a competitive edge in the market. The most successful brands around the globe utilize their reputations to foster robust connections with customers and communities. We pioneered online reputation management and continue to lead the way with our innovative Reputation Experience Management platform (RXM). Comprehensive Platform: Our Reputation platform consolidates all feedback—from reviews and surveys to social media and business listings—into a singular, user-friendly interface. This platform also features a tool designed to monitor the key metrics that matter most to your business. Insightful Analytics - Our state-of-the-art online reputation management system equips businesses with the necessary resources to foresee customer issues and meet market demands effectively. Your Information, Your Preferences: Tailor custom views and generate reports to highlight what matters most to you. Additionally, you have the option to integrate data from various sources, ensuring you have a holistic view of your reputation in one accessible location. By utilizing these features, businesses can make informed decisions that enhance their overall strategy.

What is Podium?

Podium is a leading AI-powered platform that combines lead management and multi-channel communication into a single solution, trusted by over 100,000 businesses worldwide to acquire and convert customers effectively. At the heart of Podium’s platform is its AI Employee, an intelligent virtual assistant that ensures businesses engage with leads instantly at any time of day, significantly improving conversion rates and driving revenue growth. Podium centralizes communications by consolidating calls, texts, payment links, and bulk messaging campaigns into one intuitive dashboard, simplifying customer outreach and engagement. The AI Employee automates routine customer interactions, delivering timely, accurate, and personalized responses across all communication channels to maintain strong customer relationships. Podium has been widely recognized for its innovation, earning spots on Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies lists. Founded in 2014 and headquartered in Lehi, Utah, Podium is backed by prominent investors including Accel, Summit Partners, GV (Google Ventures), and Y Combinator. The platform empowers businesses to not only respond to leads faster but also to collect more customer reviews and boost Google rankings through automated review requests. Podium’s easy-to-use web and mobile apps enable businesses to manage conversations, payments, and marketing efforts seamlessly. With its focus on AI-driven efficiency and customer satisfaction, Podium is a powerful tool for scaling sales and engagement. Its continuous innovation helps businesses stay ahead in competitive markets by providing superior lead conversion and communication solutions.

Media

Media

Integrations Supported

CDK Global
Facebook
Google Business Profile
DealerVault
Entrata
Glassdoor
Microsoft 365
Salesforce

Integrations Supported

CDK Global
Facebook
Google Business Profile
AIM POS
Gusto
Kindo
Morphic
Nekton.ai
Nextech
Open Dental Software
QuickBooks Online
ReferPro
Shift
Solo
Stackreaction

API Availability

API Availability

Has API

Pricing Information

Contact Us
Contact us for more details.

Pricing Information

$399 per month
Try Podium for free for 14-day, no strings attached.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Reputation.com

Date Founded

2006

Company Location

United States

Company Website

reputation.com

Company Facts

Organization Name

Podium

Date Founded

2014

Company Location

United States

Company Website

www.podium.com

Categories and Features

AI Review Management

Not specified

Experience Management

Not specified

Local Marketing

Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Local SEO

Not specified

Reputation Management

Campaign Management
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing

Social Listening

Not specified

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Customer Engagement
Dashboard
Impact Scoring
Reputation Management
Sentiment Analysis
Trend Tracking

Categories and Features

Agentic AI

Not specified

AI Agents

Not specified

AI Customer Service

Not specified

AI Employees

Not specified

AI Marketing

Not specified

AI Receptionists

Not specified

AI Review Management

Not specified

AI Sales Assistants

Not specified

AI Sales Tools

Not specified

AI Voice Agents

Not specified

Brand Management

Not specified

Bulk SMS

Not specified

Business VoIP

Not specified

Chatbot

Not specified

Cloud PBX

Not specified

Customer Communications Management

Chat / Messaging
Content Management
Multi-Channel Communications
On-Demand Communications
Personalization
Video Content

Customer Experience

Action Management
Analytics
Dashboard
Feedback Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Live Chat
Net Promoter Score (NPS)

Customer Satisfaction

360 Degree Feedback
Analytics
Complaint Monitoring
Feedback Collection
Survey Management

Customer Service

Knowledge Base
Live Chat
Self Service Portal
Surveys & Feedback

Dental

Not specified

Email Management

Not specified

Lead Capture

Not specified

Lead Generation

Lead Capture
Lead Database Integration
Lead Nurturing

Lead Management

Not specified

Live Chat

Canned Responses
Customizable Branding
Offline Form
Website Visitor Tracking

Local Marketing

Advertising Management
CRM
Feedback Management
Live Chat
Reporting / Analytics
Review Management

Online Form Builders

Not specified

Payment Processing

Mobile Payments

Reputation Management

Campaign Management
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Monitoring

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis

SMS Marketing

Not specified

Survey

Not specified

Video Conferencing

Not specified

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