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Ratings and Reviews 0 Ratings
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What is Reputology?
Google, Facebook, local search directories, employee review platforms, and app directories play a significant role in managing customer feedback. With an intuitive dashboard, you can monitor reviews regarding your products and services effortlessly. Consumers increasingly anticipate a reply within 24 hours of submitting an online inquiry, with over 80% expecting this level of responsiveness. Stay updated on new reviews with automatic email notifications, and engage directly through the Reputology interface. Our built-in workflow tool enables you to oversee your team's responses to reviews and track the status of each interaction effectively. Reputology also empowers you to escalate concerns to the appropriate personnel, ensuring that your team delivers exemplary customer service. Even seasoned professionals may find it challenging to manage responses to negative reviews, as scaling this process across the organization can be complex. Nevertheless, maintaining consistency is vital for delivering quality responses and achieving satisfactory resolutions. By implementing structured processes, companies can better navigate the landscape of online reviews and enhance their overall customer engagement strategy.
What is Chromosis CRM?
Handling a large number of clients can be quite challenging, and delivering excellent service during each interaction is vital for any business. Are your team members armed with the right tools to achieve their goals efficiently? With Chromosis CRM software, you can optimize your workflows to reach those objectives. This cutting-edge CRM is tailored to meet the unique requirements of your organization, offering crucial insights into your clients and empowering every team member to consistently provide exceptional customer service. You can effortlessly monitor leads, convert potential clients, and maintain your current customer relationships while obtaining a thorough understanding of your sales and marketing initiatives. Chromosis enables you to create a lead database, track all prospects, and set up follow-up reminders to ensure that no opportunities are missed. With integrated calendar reminders and a comprehensive record of all communications, your team can remain organized and proactive in their outreach efforts. Additionally, the automatic updates to your lead database according to their status will further improve your chances of converting leads through timely and effective follow-ups. In the end, Chromosis CRM not only streamlines your client management process but also enhances the overall quality of service you deliver, ensuring client satisfaction is always a priority. This means your organization can thrive in a competitive landscape by consistently exceeding client expectations.
API Availability
Has API
API Availability
Has API
Pricing Information
$49 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Reputology
Date Founded
2013
Company Location
United States
Company Website
reputology.com
Company Facts
Organization Name
Chromosis Technologies
Date Founded
2012
Company Location
India
Company Website
chromosis.com/chromosis-crm.php
Categories and Features
Brand Management
Approval Process Control
Artwork Management
Asset Management
Change Management
Fulfillment Distribution
Project Management
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Social Media Marketing
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling
Categories and Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management