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What is Resco Field Service+?

Resco Field Service+ revolutionizes field service operations by converting conventional service methods into efficient digital workflows. Designed for various sectors, including utilities, telecommunications, manufacturing, and energy, it integrates offline capabilities with sophisticated scheduling, routing, and data collection tools, ensuring teams maintain high productivity regardless of their location. By offering seamless connectivity with platforms like Dynamics 365 and Salesforce, Resco Field Service+ facilitates immediate access to data and updates while in the field, significantly minimizing manual data entry and eliminating the need for paper documents. Field technicians can utilize their mobile devices to capture images, scan barcodes, complete checklists, and view service histories, even in offline mode—a crucial feature for working in remote or busy environments. Among its standout features are user-friendly drag-and-drop customization options that empower teams to develop workflows, forms, and reports without requiring any coding skills. Additionally, its GPS and routing functionalities allow technicians to streamline their travel routes, while real-time insights enable supervisors to track job progress and manage resource allocation effectively from any location. Ultimately, Resco Field Service+ enhances the management of field operations, enabling organizations to boost response times, lower error rates, and significantly improve customer satisfaction levels, thereby transforming the landscape of service delivery.

What is Fleetio?

Fleetio offers fleet management solutions that enable fleets of various sizes to streamline their operations and oversee their asset lifecycles conveniently through a smartphone or the Fleetio Go mobile app. Users can efficiently handle tasks such as fuel management, vehicle inspections, maintenance—whether performed in-house or outsourced—and track parts, among other functionalities. Additionally, Fleetio features automation for fuel cards, electronic maintenance approvals, and compatibility with various telematics systems for seamless odometer updates. The platform also supports diagnostic trouble code (DTC) management and offers detailed reporting on fuel locations, making it a comprehensive tool for fleet operators. Overall, Fleetio simplifies the complexities of fleet management, empowering businesses to focus on their core operations.

Media

Media

Integrations Supported

Dropbox
Microsoft Dataverse
Microsoft Dynamics 365
Microsoft Dynamics 365 Business Central
Microsoft Exchange
Microsoft OneDrive

Integrations Supported

Azuga
Corpay Complete
Corpay One
MY20ELD
Motive
Revvo
Samsara
StreetEagle
TN360
The NexTraq Platform
WEBFLEET
carmalink
link2pump

API Availability

Has API

API Availability

Has API

Pricing Information

55$/month per user
Field service automation, route planning, device management, premium support and mobile app with full offline.
Free Trial Offered?

Pricing Information

$4/per asset/month
Unlimited users. Multiple plans available. Free mobile app!
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Mac
On-Prem

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Resco

Date Founded

1999

Company Location

Boston (MA), USA | Bratislava, Slovakia (Europe)

Company Website

www.resco.net/field-service/

Company Facts

Organization Name

RareStep

Date Founded

2011

Company Location

United States

Company Website

www.fleetio.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Home Services

Not specified

Inspection

Dispatch Management
Equipment Tracking

Preventive Maintenance

Inspection Management
Maintenance Scheduling
Mobile Access
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Work Order

Dispatch Management
Job Management
Routing

Categories and Features

Asset Tracking

Audit Trails
Barcoding / RFID
Checkout / Check-In
Inventory Management
Location Tracking
QR Codes

Equipment Maintenance

Customer Database
Inventory Control
Job Management

Fleet Maintenance

Cost Tracking
Fuel Tracking
Maintenance History
Maintenance Scheduling
Parts Inventory Management
Repair Tracking
Tire Management
Vehicle Information
Warranty Tracking
Work Order Management

Fleet Management

Employee Management
Fuel Management
GPS Tracking
Incident Reporting
Inspection Management
Inventory Management
Maintenance Management
Mileage Tracking
Tire Management
VIN Lookup
Work Order Management

Fuel Management

Fuel Card Reconciliation
Fuel Cards
Fuel Cost Management
IFTA Reporting
Personnel Management
Third Party Interface
Variables Monitoring

Inspection

Photos In Reports
Report Templates

Inventory Management

Alerts/Notifications
Barcoding / RFID
Inventory Optimization
Mobile Access
Product Identification
Reporting/Analytics

Maintenance Management

Asset Tracking
Inventory Management
Mobile Access
Predictive Maintenance
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management

Preventive Maintenance

Inspection Management
Maintenance Scheduling
Mobile Access
Predictive Maintenance
Purchasing
Reminders
Vendor Management
Work Order Management

Telematics

Not specified

Tool Management

Fixed Asset Management
Maintenance Scheduling

Vendor Management

Contact Management
Customer Database
Transaction History
Vendor Maintained Profiles
Vendor Performance Rating

VIN Decoders

Not specified

Work Order

Inventory Control
Job Management
Preventive Maintenance
Scheduling
Task Management

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