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What is ReservationKey?

ReservationKey stands out as a feature-packed and budget-friendly solution tailored for the lodging sector. Our clientele spans across Hotels, Motels, Resorts, Property Management, and various other accommodation providers. With a 30-day trial, complimentary setup, and free customization, we offer multilingual support and all the essential features typically found in more expensive systems, but at a fraction of the cost. While we have grown to accommodate a vast array of clients, we remain small enough to ensure that you can engage directly with our founder and owner. Over the last 12 years, we have proudly served thousands of clients from diverse backgrounds. We firmly believe that a company’s success hinges not only on delivering a superior product but also on prioritizing the needs and satisfaction of its customers. Exceptional customer service is at the core of our mission, and we strive to be readily accessible to our clients. At ReservationKey, we value each partnership individually, ensuring that every client receives the personalized attention necessary to maximize the benefits of our service. Our commitment to client satisfaction reinforces our reputation as a trusted partner in the lodging industry, encouraging long-lasting relationships built on mutual success.

What is GuestRez?

The main online booking platform used for securing various types of accommodations, such as hotel rooms, lodges, cabins, and cottages, is structured to support both individual travelers and larger groups while also permitting discounts when appropriate. Designed for transactional use, this system is adaptable to seasonal changes and is an essential part of the services offered. To sustain the functionality of this booking system, a transaction fee is applied to each online reservation, which can be mitigated during the booking by including a ‘resort fee’ within Portfolio HMS®. Furthermore, Portfolio HMS® boosts its capabilities by allowing guests to make reservations through GuestRez®, ensuring a smooth and efficient booking process. The system oversees all elements of accommodations, including pricing structures and availability, which enables properties to customize room types, rates, market codes, and group codes according to their specific requirements. This tailored approach allows each property to effectively manage the booking options presented to guests, ensuring that their distinctive offerings are accurately showcased. Additionally, this flexibility not only enhances the guest experience but also improves occupancy rates by aligning availability with market demand.

Media

Media

Integrations Supported

Fivestars
Heartland Payment Processing
Megasys Portfolio HMS
Odysys
Sabre Red 360
Shift4
VacationRentPayment

Integrations Supported

Fivestars
Heartland Payment Processing
Megasys Portfolio HMS
Odysys
Sabre Red 360
Shift4
VacationRentPayment

API Availability

Has API

API Availability

Has API

Pricing Information

$29.00/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ReservationKey

Date Founded

2007

Company Location

United States

Company Website

reservationkey.com

Company Facts

Organization Name

Megasys

Company Location

United States

Company Website

megasyshms.com/guestrez/

Categories and Features

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Categories and Features

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

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