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What is Resident?

Resident serves as a powerful management tool for property blocks, featuring an array of time-saving capabilities such as automatic integration of bank transactions, BACS payment templates, bulk uploads for supplier invoices, an online invoice approval process, digital service charge packs for year-end, and detailed financial reporting. By offering leaseholder logins, it promotes openness and improves communication between residents and management through a built-in email messaging feature, facilitating rapid information exchanges. Users can efficiently handle repair requests by receiving, assigning, tagging, and tracking their progress in a seamless manner. The platform is accessible from any device and location via any web browser, accommodating unlimited users without the need for expensive servers or complex networks, with only a simple and secure login required. To address client concerns about excessive phone calls, emails, and other communication forms, we have implemented a centralized system that enhances communication and simplifies the process of order management. Additionally, the newly introduced ticketing system enables users to effectively log, classify, and resolve all inquiries, leading to a more systematic method for addressing resident issues and enhancing overall satisfaction. This comprehensive approach not only improves operational efficiency but also fosters a more positive living environment for residents.

What is Blocks Online?

Blocks Online stands out as a powerful and well-regarded cloud-based solution for block management, specifically designed to support residential managing agents and property management companies in efficiently overseeing service charges, ground rents, leaseholder funds, supplier invoices, and numerous essential financial and operational tasks using any device with internet access. It offers vital functionalities for managing requests, recording payments, processing vendor accounts, and generating current financial reports, while also providing supplementary modules like the Property Portal, which empowers leaseholders and property owners to view their account details, access important documents, report issues, and receive updates. In addition, the platform features a Ticketing module that tracks maintenance activities, repairs, and building-related endeavors, complete with options to add attachments, comments, and maintain detailed audit logs. Moreover, it incorporates a Credit Control module designed to tackle late payments and improve cash flow through automated reminders and organized case management, contributing to a comprehensive approach to property management. This all-encompassing tool enhances operational efficiency and nurtures improved communication between managing agents and property stakeholders, ultimately leading to a more seamless property management experience. By facilitating these interactions and processes, Blocks Online ensures that both property managers and owners can work together more effectively.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$136.27 per month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Resident

Date Founded

2013

Company Location

United Kingdom

Company Website

resident.uk.com

Company Facts

Organization Name

Blocks Online

Date Founded

2013

Company Location

United Kingdom

Company Website

blocksonline.co.uk

Categories and Features

Real Estate Agency

Calendar Management
Client / Property Matching
Client Database
Commission Management
Contact Management
Contract Management
Email Marketing
Flyer / Catalog Printing
Lead Management
Listing Management
Property Database
Website Management

Categories and Features

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