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What is Resident?

Resident serves as a powerful management tool for property blocks, featuring an array of time-saving capabilities such as automatic integration of bank transactions, BACS payment templates, bulk uploads for supplier invoices, an online invoice approval process, digital service charge packs for year-end, and detailed financial reporting. By offering leaseholder logins, it promotes openness and improves communication between residents and management through a built-in email messaging feature, facilitating rapid information exchanges. Users can efficiently handle repair requests by receiving, assigning, tagging, and tracking their progress in a seamless manner. The platform is accessible from any device and location via any web browser, accommodating unlimited users without the need for expensive servers or complex networks, with only a simple and secure login required. To address client concerns about excessive phone calls, emails, and other communication forms, we have implemented a centralized system that enhances communication and simplifies the process of order management. Additionally, the newly introduced ticketing system enables users to effectively log, classify, and resolve all inquiries, leading to a more systematic method for addressing resident issues and enhancing overall satisfaction. This comprehensive approach not only improves operational efficiency but also fosters a more positive living environment for residents.

What is CTM eContracts?

Real Time Contracts allows you to send contracts via email just once, with any changes immediately reflected for your clients. Clients can easily sign these contracts online using their mouse, which simplifies the entire signing process. Agents benefit from the ability to request online signatures through a secure CTM Web Signature system, removing the hassle of repeatedly faxing documents. Additionally, agents can send contracts for initialing through the secure CTM Web Initials feature, which further eliminates the need for cumbersome fax exchanges. This innovative approach leverages eContracts' mouse signature technology, making it easier to sign PDF documents efficiently. Additionally, acquiring insurance becomes straightforward with a single click, eradicating the need to fax or email contracts altogether. By adopting this seamless method, you not only save valuable time but also greatly improve the overall experience for your clients, fostering a more productive and satisfying interaction. Ultimately, this solution enhances communication and efficiency in managing contracts effectively.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$312 per user per year

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Resident

Date Founded

2013

Company Location

United Kingdom

Company Website

resident.uk.com

Company Facts

Organization Name

CTM Software

Company Website

www.ctmecontracts.com

Categories and Features

Real Estate Agency

Calendar Management
Client / Property Matching
Client Database
Commission Management
Contact Management
Contract Management
Email Marketing
Flyer / Catalog Printing
Lead Management
Listing Management
Property Database
Website Management

Categories and Features

Real Estate Agency

Calendar Management
Client Database
Contract Management

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