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What is Resident?

Resident serves as a powerful management tool for property blocks, featuring an array of time-saving capabilities such as automatic integration of bank transactions, BACS payment templates, bulk uploads for supplier invoices, an online invoice approval process, digital service charge packs for year-end, and detailed financial reporting. By offering leaseholder logins, it promotes openness and improves communication between residents and management through a built-in email messaging feature, facilitating rapid information exchanges. Users can efficiently handle repair requests by receiving, assigning, tagging, and tracking their progress in a seamless manner. The platform is accessible from any device and location via any web browser, accommodating unlimited users without the need for expensive servers or complex networks, with only a simple and secure login required. To address client concerns about excessive phone calls, emails, and other communication forms, we have implemented a centralized system that enhances communication and simplifies the process of order management. Additionally, the newly introduced ticketing system enables users to effectively log, classify, and resolve all inquiries, leading to a more systematic method for addressing resident issues and enhancing overall satisfaction. This comprehensive approach not only improves operational efficiency but also fosters a more positive living environment for residents.

What is OSL Office?

OSL Office serves as an ideal platform for managing your real estate operations efficiently. With its cloud-based subscription model, it can be accessed from any device, ensuring that Administrators, Agents, Managers, and clients all gain advantages. The modular nature of the Office solution encompasses Listings, Contacts, Sales, Promotions (VPA), and your Office Company Website. You can tap into a comprehensive database that tracks every listing you've ever managed, including Appraisals, Pending, Conditional, and Unconditional Listings. Easily incorporate your Vimeo, Matterport, Istaging, and YouTube video links into your listings with a few simple clicks. If you maintain an OSL website, any updates made in OSL Office will be reflected on your site instantly. Furthermore, we can facilitate the export of your listings to external websites not hosted by OSL Office, if necessary. The platform supports a standard REA XML data feed, and we can export to over 40 different portal websites. Managing your listings is straightforward; all it takes is a quick edit to keep them updated and accurate. With OSL Office, you can streamline your real estate business operations while ensuring that all your listings are current and accessible at all times.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Resident

Date Founded

2013

Company Location

United Kingdom

Company Website

resident.uk.com

Company Facts

Organization Name

OSL

Date Founded

2001

Company Location

New Zealand

Company Website

www.oslsoftware.com

Categories and Features

Real Estate Agency

Calendar Management
Client / Property Matching
Client Database
Commission Management
Contact Management
Contract Management
Email Marketing
Flyer / Catalog Printing
Lead Management
Listing Management
Property Database
Website Management

Categories and Features

Real Estate Agency

Calendar Management
Client / Property Matching
Client Database
Commission Management
Contact Management
Contract Management
Email Marketing
Flyer / Catalog Printing
Lead Management
Listing Management
Property Database
Website Management

Real Estate CRM

Campaign Management
Client / Property Matching
Contact Management
Dashboard
Email Marketing
Interaction Tracking
Lead Management
Property Alerts
Referral Tracking
Segmentation

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