ConnectWise ScreenConnect
4.5 out of 5 starsRatings and Reviews 0 Ratings
Ratings and Reviews 19 Ratings
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What is ConnectWise ScreenConnect?
ConnectWise Control, previously known as ConnectWise ScreenConnect, serves as an effective remote-support tool tailored for Managed Service Providers, Value Added Resellers, internal IT departments, and managed security firms. This platform is designed to be a swift, dependable, secure, and user-friendly solution that enables businesses to quickly address customer concerns from virtually any location. It encompasses features for remote support, virtual meetings, remote access, and extensive customization options, while also offering seamless integration with popular business applications.
Enhancing remote support capabilities significantly minimizes customer downtime, empowering technicians to deliver exceptional service through reliable, direct connections for accessing both desktops and mobile devices whenever necessary. This solution provides versatile and secure remote desktop and mobile support across various industries, ensuring adaptability to diverse needs. If you're uncertain about which version best suits your requirements, we are here to assist you in making the right choice. Plus, you can explore the platform risk-free with a 14-day trial that requires no credit card information.
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Integrations Supported
Acronis Cyber Protect
Asio by ConnectWise
AuthPoint
ConnectWise Automate
ConnectWise PSA
CyberFOX Password Manager
Datto RMM
Delinea Cloud Access Controller
Freshdesk
ITBoost
API Availability
API Availability
Pricing Information
Contact Us
Free Trial Offered?
Pricing Information
$27 per month
Free - $0
One - $27 per month, single tech license
Standard - $42 per month per concurrent tech
Premium - $52 per month per concurrent tech
One - $27 per month, single tech license
Standard - $42 per month per concurrent tech
Premium - $52 per month per concurrent tech
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Customer Service / Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
Training Options
Documentation Hub
Online Training
On-Site Training
Company Facts
Organization Name
ResolveGrid
Date Founded
2026
Company Location
United States
Company Website
resolvegrid.ai/
Company Facts
Organization Name
ConnectWise
Date Founded
1982
Company Location
United States
Company Website
screenconnect.connectwise.com/
Categories and Features
Agentic AI
Not specified
AR Remote Collaboration
Not specified
Augmented Reality
Not specified
Computer Vision
Not specified
Field Service Management
Not specified
Remote Video Support
Not specified
Categories and Features
Co-Browsing
Not specified
Customer Service
Alerts / Escalation
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Help Desk
Alerts / Escalation
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Meeting
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Post-Meeting Tools
MSP
Billing & Invoicing
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Remote Access
Remote Systems Monitoring
Scheduling
Remote Desktop
Chat
File Transfer
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Support
Diagnostic Tools
File Transfer
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Remote Video Support
Not specified
Remote Work
Collaboration
Meeting Management
Remote Access
Remote Support
Video Chat
Web Conferencing
Secure Remote Access
Not specified
Video Conferencing
Mobile Access
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Web Conferencing
Mobile Access
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing