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What is Resolver?

More than 1,000 organizations globally rely on Resolver’s software for security, risk management, and compliance. This includes a diverse range of sectors such as healthcare, educational institutions, and vital infrastructure entities like airports, utility companies, manufacturers, hospitality businesses, technology firms, financial services, and retail outlets. For those in leadership roles focused on security and risk management seeking innovative methods to handle incidents and mitigate risks, Resolver offers a pathway to transition from merely addressing incidents to gaining valuable insights. With its comprehensive solutions, Resolver empowers organizations to enhance their overall risk management strategies effectively.

What is Case Closed Software?

Case Closed Software stands out as the leading CJIS-compliant case management solution for investigative units that operate across multiple jurisdictions. It boasts the most adaptable and robust set of features currently offered in the market. Known as CASE CLOSED SOFTWARE™, it is recognized as the most effective software for managing investigations. This web-based application provides comprehensive case management capabilities tailored for multi-jurisdictional investigative teams. Being CJIS-compliant, it can be deployed on secure cloud servers or your own infrastructure. This software is regarded as the benchmark for international agencies, specialized task forces, as well as state investigative bodies, gangs, and organized crime units, in addition to a variety of other specialized investigative organizations. It allows users to meticulously track and manage cases from initiation to resolution, including monitoring court statuses, final dispositions, charges, images, and defendants. With just a few clicks, users can effortlessly send entire case files via email, as all relevant documents are automatically attached, ensuring that no essential information is overlooked. This streamlined process enhances collaboration and communication among team members while preserving the integrity of the case management workflow.

Media

Media

Integrations Supported

Asana
Everbridge 360
Microsoft Teams
Okta
ServiceNow
Slack
Zendesk

Integrations Supported

API Availability

API Availability

Pricing Information

$10,000/year

Pricing Information

Fully Hosted/CJIS Compliant pricing available.
Onsite pricing is available.
Perpetual/Annual/Monthly options.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Resolver

Date Founded

2000

Company Location

Canada

Company Website

www.resolver.com

Company Facts

Organization Name

Crime Tech Solutions

Date Founded

2016

Company Location

United States

Company Website

www.caseclosedsoftware.com

Categories and Features

Audit

Alerts / Notifications
Audit Planning
Compliance Management
Dashboard
Exceptions Management
Forms Management
Issue Management
Mobile Access
Multi-Year Planning
Risk Assessment
Workflow Management

Compliance

Audit Management
Compliance Tracking
ISO Compliance
Incident Management
Risk Management
Workflow / Process Automation

Content Moderation

Not specified

Due Diligence

Not specified

GRC

Auditing
IT Risk Management
Incident Management
Internal Controls Management
Operational Risk Management
Policy Management

Incident Management

Audit Trail
Corrective Actions (CAPA)
Incident Reporting
Task Management

Incident Response

Incident Alerting
Incident Database
Incident Logs
Incident Reporting
Threat Intelligence
Timeline Analysis
Workflow Automation

Integrated Risk Management

Audit Management
Compliance Management
Dashboard
IT Risk Management
Incident Management
Operational Risk Management
Risk Assessment
Safety Management
Vendor Management

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

IT Risk Management

Not specified

PCI Compliance

Compliance Reporting
PCI Assessment
Policy Management

Physical Security

Data Collection
Event Management
Incident Management
Investigation Management
Multiple Alarm Queues

Risk Management

Auditing
Compliance Management
Dashboard
IT Risk Management
Internal Controls Management
Operational Risk Management
Predictive Analytics
Risk Assessment

Security Compliance

Not specified

Threat Intelligence

Not specified

Vendor Management

Audit Management
Self Service Portal
Vendor Performance Rating

Vulnerability Management

Prioritization
Risk Management
Vulnerability Assessment

Whistleblowing

Not specified

Categories and Features

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

Law Enforcement

Case Management
Certification Management
Court Management Integration
Criminal Database
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

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