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What is Resort Management System (RMS)?

A comprehensive work order management system has been established to track the progression of work orders through stages including reported, in progress, completed, billed, and archived. This system integrates effortlessly with owner statements, the checks payable system, and the general ledger, promoting effective task management. In addition, the Resort Management System (RMS) functions as an all-encompassing software solution tailored for managing short-term vacation rentals. This powerful web-based tool efficiently handles the operations of your vacation rental business, incorporating features such as real-time online reservation booking, website integration, and collaborative partnerships with platforms like HomeAway and TripAdvisor via FlipKey. It also includes trust accounting for rentals, accounting for owner units, and work order maintenance tracking and billing. Furthermore, RMS enhances guest services management, allows for unlimited email communication with guests, supports integrated credit card processing, offers travel insurance options, and encompasses a wide range of additional features aimed at improving the rental experience and optimizing operations. Ultimately, RMS is specifically designed to empower property managers, enabling them to effectively fulfill the requirements of both owners and guests, thereby elevating overall satisfaction and efficiency in the rental process. The system's versatility ensures it remains adaptable to the changing needs of the vacation rental market.

What is Automata?

Optimize Your Booking Experience with Automation. Presenting a premier automation tool specifically designed for the short-term rental industry. Automata takes care of all elements of guest bookings, empowering you to focus on growing your rental enterprise. Improve the guest experience and strive for super host status while freeing up valuable time. As an integral part of the Tokeet suite, Automata guarantees that you convey timely and pertinent information to your guests in the language they prefer. Maintain clear communication with both guests and staff throughout their entire journey, from the first inquiry to the final checkout, with flawless, automated support at every step. Keep in touch with your guests and team via email, SMS, or push notifications, ensuring everyone is promptly informed about any changes to reservations. Additionally, when guests reply to your communications, their responses are automatically saved in their Tokeet message thread for convenient reference and management. This enhanced level of automation not only improves communication efficiency but also greatly minimizes the risk of human error, allowing you to operate with confidence. With Automata, you can elevate the quality of service provided to your guests like never before.

Media

Media

Integrations Supported

Integrations Supported

IFTTT
Mailchimp
Signature
Slack
Tokeet
Zapier

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$9.99 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Advanced Management Systems

Date Founded

1984

Company Location

United States

Company Website

www.vacationrentalsoftware.com/software/overview

Company Facts

Organization Name

Tokeet

Date Founded

2015

Company Location

Canada

Company Website

www.useautomata.com

Categories and Features

General Ledger

Not specified

Hospitality Property Management

Built-in Accounting
CRM
Extended Stay
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Reservations Management
Vacation Rental

Vacation Rental

Fee / Commission Management
Property Database
Reservations Management
Vendor Management
Work Order Management

Categories and Features

Workflow Management

Not specified

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