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What is ResortSuite CLUB?

Members of your club deserve a unique and customized experience. When your club's operations depend on disconnected systems, it not only results in fragmented member information and tedious manual tasks for your staff, but it also obstructs effective engagement with members. ResortSuite CLUB is designed specifically for managing memberships in both private clubs and hotel or resort settings, providing the benefit of a consolidated member profile that is accessible throughout all areas of operation. This means that whether your staff is handling member account statements, scheduling lessons, tee times, or dining reservations, they can easily access detailed member information by integrating it with other ResortSuite modules or across different club locations. Such a fully integrated system surpasses the capabilities of multi-vendor solutions, making it particularly beneficial for clubs that maintain a corporate standard for their Property Management System (PMS) and Point of Sale (POS) systems. By simplifying the booking process for all offerings at your property, your members gain the freedom to schedule their experiences whenever and wherever they choose. This ultimately cultivates stronger relationships and enhances overall member satisfaction, ensuring a vibrant club atmosphere. Additionally, the seamless integration fosters a sense of community and belonging among members, further enriching their overall experience.

What is LASERWAR CRM?

LASERWAR CRM is a robust cloud-based management solution designed specifically for clubs involved in laser tag, paintball, airsoft, and various rental gaming experiences. This platform centralizes customer data, reservation requests, and event calendars into a single, user-friendly interface while providing tools for assigning instructors, managing venues, and organizing events seamlessly. Staff can track equipment and inventory, develop and book game packages, and monitor the status of their gear with ease. Moreover, the system includes the ability to create a mini-site for clubs, which supports online inquiries, offers customer discounts, and implements loyalty programs, along with functionalities for email and SMS notifications as well as IP telephony options with compatible services. Comprehensive reports are generated to summarize bookings, evaluate staff performance, and detail income and expenses, with convenient export or print features available. Tailored for club owners and their teams, this system efficiently manages daily reservations, customer engagement, equipment management, and financial tasks, promoting a streamlined operational framework. In conclusion, LASERWAR CRM not only enhances the management experience for clubs but also significantly boosts customer satisfaction through its organized and effective management capabilities.

Media

Media

Integrations Supported

Yellow Dog Inventory

Integrations Supported

Zadarma

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$0
Start: 0 RUB/month (1 user, up to 200 clients, 1 game venue, 30 equipment units). Optima: 599 RUB/month (up to 5 users, 2,000 clients, 5 venues, 50 equipment units). Business: 999 RUB/month, with unlimited listed users, clients, venues and equipment. The pricing page also advertises one month free on Optima and Business. A separate Optima demo is promoted; its duration is inconsistent across official pages (two weeks on the pricing/English pages; one day in an FAQ demo embed).
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

ResortSuite

Date Founded

1999

Company Location

Canada

Company Website

www.resortsuite.com/applications/club/

Company Facts

Organization Name

CYBERTAG

Company Location

Russia

Company Website

laserwar.club/

Categories and Features

Club Management

Attendance Tracking
Billing & Invoicing
Check-In Manager
Contract Management
Employee Management
Event Management
Inventory Management
Marketing Management
Member Portal
Membership Management
Payment Processing
Point of Sale (POS)

Categories and Features

CRM

Not specified

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