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What is ResortSuite CONCIERGE?

Effortlessly streamline third-party bookings for your guests using ResortSuite CONCIERGE, which enables properties to manage external reservations alongside partner information, thereby enriching the personalization of the luxurious experience. This innovative platform highlights the services of external providers, presenting comprehensive details on pricing, availability, and important notifications for guests. In addition, it offers a complete record of a guest’s external bookings, which ensures that top-notch service is continuously provided and encourages repeat visits. Furthermore, it captures interactions and preferences, ensuring that your staff has access to timely and relevant information at all times. With its fully integrated design, this multi-vendor solution is perfectly tailored for concierge operations that adhere to corporate standards for Property Management Systems (PMS) and Point of Sale (POS) systems. By improving operational efficiency, this integration significantly enhances the entire guest experience, making each visit memorable and satisfying. Ultimately, ResortSuite CONCIERGE empowers properties to deliver exceptional service that keeps guests coming back for more.

What is Aiello GuestWeb?

Aiello GuestWeb acts as a mobile AI concierge, offering hospitality services directly to the smartphones of guests. By simply scanning a QR code, guests can instantly access the platform without the hassle of downloading an app, allowing them to enjoy 24/7 service, information, and booking capabilities through an intuitive web interface. Supporting more than 58 languages, GuestWeb streamlines communication, reducing the dependency on front desk staff while increasing revenue with convenient reservations for dining, spa appointments, and additional services. For hotel management, it revolutionizes traditional printed directories by providing an interactive digital alternative that allows for real-time updates and significantly cuts down on printing expenses. The platform is fully customizable and integrates smoothly with existing hotel management systems, thus enhancing guest interaction and fostering modern, sustainable operations within the hospitality sector. This forward-thinking solution guarantees an improved and more enjoyable experience for both guests and hotel operators, ultimately setting a new standard in guest services. Additionally, the ease of use and accessibility ensure that all guests, regardless of their background, can benefit from the services offered.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Agilysys

Date Founded

2000

Company Location

Canada

Company Website

www.resortsuite.com/applications/concierge/

Company Facts

Organization Name

Aiello

Date Founded

2018

Company Location

Taiwan

Company Website

aiello.ai/

Categories and Features

Categories and Features

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Popular Alternatives

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