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What is ResortSuite CONCIERGE?

Effortlessly streamline third-party bookings for your guests using ResortSuite CONCIERGE, which enables properties to manage external reservations alongside partner information, thereby enriching the personalization of the luxurious experience. This innovative platform highlights the services of external providers, presenting comprehensive details on pricing, availability, and important notifications for guests. In addition, it offers a complete record of a guest’s external bookings, which ensures that top-notch service is continuously provided and encourages repeat visits. Furthermore, it captures interactions and preferences, ensuring that your staff has access to timely and relevant information at all times. With its fully integrated design, this multi-vendor solution is perfectly tailored for concierge operations that adhere to corporate standards for Property Management Systems (PMS) and Point of Sale (POS) systems. By improving operational efficiency, this integration significantly enhances the entire guest experience, making each visit memorable and satisfying. Ultimately, ResortSuite CONCIERGE empowers properties to deliver exceptional service that keeps guests coming back for more.

What is Duve?

The cutting-edge digital hospitality solution available today elevates your craft to unprecedented heights. Our comprehensive platform empowers hospitality professionals to enhance their performance, maximize profitability, and strengthen their brand, all from a single interface. We focus on creating enjoyable, personalized, and unforgettable experiences for our guests. By automating tedious tasks, you can dedicate your time and energy to what truly matters—your guests. Duve is designed to ensure guests enjoy a remarkable experience, ultimately driving up your revenue. The platform delivers perfectly timed offers that highlight all of your services in a straightforward and personal manner. With Duve, communication is streamlined to be smart, adaptable, and welcoming, which not only enriches the guest experience but also simplifies interactions for both you and your patrons. As a result, you will see an increase in guest satisfaction and loyalty, paving the way for long-term success in your establishment.

Media

Media

Integrations Supported

Integrations Supported

AvaiBook
Bookster
Clock PMS+
Escapia
Guesty
Hostify
Lavanda
Little Hotelier
Lodgable
Lodgify
Mews
Misterbooking PMS
MyRent
MyVR
Preno
RMS Cloud
Rentals United
SiteMinder
Uplisting

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

€5 per room per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Agilysys

Date Founded

2000

Company Location

Canada

Company Website

www.resortsuite.com/applications/concierge/

Company Facts

Organization Name

Duve

Date Founded

2015

Company Location

Israel

Company Website

duve.com

Categories and Features

Concierge

Not specified

Categories and Features

Concierge

Not specified

Guest Messaging

Not specified

Hostel Management

Not specified

Hotel Keyless Entry

Not specified

Hotel Management

Not specified

Vacation Rental

Contact Management
Guest Reviews / Ratings
Housekeeping Management
Owner Statements
Property Database
Reservations Management
Vendor Management
Work Order Management

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