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Ratings and Reviews 0 Ratings
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What is ResortSuite CONCIERGE?
Effortlessly streamline third-party bookings for your guests using ResortSuite CONCIERGE, which enables properties to manage external reservations alongside partner information, thereby enriching the personalization of the luxurious experience. This innovative platform highlights the services of external providers, presenting comprehensive details on pricing, availability, and important notifications for guests. In addition, it offers a complete record of a guest’s external bookings, which ensures that top-notch service is continuously provided and encourages repeat visits. Furthermore, it captures interactions and preferences, ensuring that your staff has access to timely and relevant information at all times. With its fully integrated design, this multi-vendor solution is perfectly tailored for concierge operations that adhere to corporate standards for Property Management Systems (PMS) and Point of Sale (POS) systems. By improving operational efficiency, this integration significantly enhances the entire guest experience, making each visit memorable and satisfying. Ultimately, ResortSuite CONCIERGE empowers properties to deliver exceptional service that keeps guests coming back for more.
What is EZStay?
EZStay™ is a groundbreaking contactless management platform tailored for the hospitality industry. This all-encompassing system features a powerful administrative dashboard alongside a guest application, enabling hotels to fully digitize their service offerings across various domains, including concierge services, housekeeping, room service, table bookings, in-room shopping, and wellness services, while also presenting numerous upselling opportunities. Consequently, hotel operators benefit from an advanced technological solution that boosts guest satisfaction during their entire visit. Furthermore, EZStay™ allows for personalized branding of the interface and supports the digital customization of terms, conditions, and invoices, which aids in advancing sustainable practices within the hospitality sector. Another noteworthy feature of EZStay™ is its ability to perform in-depth data analysis, delivering valuable insights on key performance indicators such as Average Daily Rate (ADR), Revenue Per Available Room (RevPAR), and occupancy rates, which are crucial for effective revenue management. Users can explore critical performance metrics by property, geographical cluster, country, or region, all made possible by the sophisticated AI engine underpinning the system, ensuring that each hotel can fine-tune its operations according to its unique requirements. Ultimately, EZStay™ signifies a revolutionary shift in the management of guest experiences, enhancing the operational efficiency of hotels while simultaneously elevating the overall experience for guests. This innovative platform not only meets the needs of today’s travelers but also prepares the hospitality industry for future advancements.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Agilysys
Date Founded
2000
Company Location
Canada
Company Website
www.resortsuite.com/applications/concierge/
Company Facts
Organization Name
EZStay
Company Location
United Kingdom
Company Website
ezstaysolutions.com