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What is Responder360?

Enhance real-time situational awareness in the field to bolster response safety, minimize response times, and elevate operational efficiency by delivering essential data directly to responders while they are en route or present at the scene. With our CAD Link, visualize active incidents as information flows from your dispatch system, allowing responders to instantly track the status of their entire fleet as crews can update their availability with just a button press in the field, while unit locations appear on the AVL map. Responder360 provides comprehensive management of pre-incident plans in compliance with NFPA 1620, ensuring that all occupancy details, including construction specifics, operational systems, protective features, contact information, and access points, are readily accessible on-site. Users can swiftly upload sketches or building plans and overlay NFPA 170 symbols on any map layer for easy reference during a response. Once data is saved in the system, it becomes immediately available to all users, fostering seamless communication and coordination. Responder360 serves as a complete incident response solution for first responders, compatible with any device, featuring an "all-in-one" interface that allows users to effortlessly locate dispatched sites, examine incident information, access pre-plans, and identify hydrant and other responding apparatus locations. This intuitive system not only streamlines the response process but also empowers responders to make informed decisions based on real-time data, ultimately enhancing public safety and operational effectiveness.

What is Computer Aided Dispatch?

The Computer-Aided Dispatch (CAD) System equips dispatchers to handle complex and numerous incidents effortlessly, thereby greatly enhancing their ability to maintain optimal safety for first responders. Entering calls only requires minimal information, and the system automatically records the date and time of each entry. Both Call Takers and Dispatchers are provided access to a comprehensive set of features, enabling all dispatch personnel to view and modify the same Call for Service in real-time, which ensures that every detail enriches the overall record. Furthermore, the CAD System grants dispatchers immediate access to names stored in various Criminal Information Systems (CIS), along with details regarding ongoing and previous incidents, including the ability to review those incidents, response protocols, contact information, and additional data related to the location. This crucial information can be communicated to Mobile Units, which significantly boosts officer awareness and enhances operational efficiency. The seamless integration of these functionalities not only streamlines the dispatching process but also cultivates better communication among all involved personnel, ultimately leading to a more coordinated response to emergencies. The CAD System represents a vital tool in modern emergency management, enabling teams to respond effectively in high-pressure situations.

Media

Media

Integrations Supported

First Arriving Dashboards
CentralSquare Records
Emergency Reporting
Infor CRM
Keystone
PageGate
Spillman Flex CAD
Tyler Public Safety Insights

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$2,500 annual subscription
Base price of $2,500 includes unlimited user accounts to access your system , each with full functionality. Access includes CAD data feed, AVL tracking, occupancy records with preplanning, hydrant management and selectable map layers.

AVL tracking is for up to six (6) units. Subscription cost for each additional unit is $350.
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook

Supported Platforms

Windows

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

First In Software

Date Founded

2010

Company Location

United States

Company Website

firstinsoftware.com

Company Facts

Organization Name

Computer Information Systems

Date Founded

1985

Company Location

United States

Company Website

www.cis.com/systems

Categories and Features

EMS

Availability Indicator
Equipment Tracking
Fleet Management

Fire Department

Custom Map Views
Equipment Tracking
Facility Pre-planning Data
In-Vehicle Navigation
Pictometry Imagery
Search

Law Enforcement

Incident Mapping

School Safety

Not specified

Categories and Features

Transportation Dispatch

Computer Aided Dispatch
Scheduling

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