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What is Responder360?

Enhance real-time situational awareness in the field to bolster response safety, minimize response times, and elevate operational efficiency by delivering essential data directly to responders while they are en route or present at the scene. With our CAD Link, visualize active incidents as information flows from your dispatch system, allowing responders to instantly track the status of their entire fleet as crews can update their availability with just a button press in the field, while unit locations appear on the AVL map. Responder360 provides comprehensive management of pre-incident plans in compliance with NFPA 1620, ensuring that all occupancy details, including construction specifics, operational systems, protective features, contact information, and access points, are readily accessible on-site. Users can swiftly upload sketches or building plans and overlay NFPA 170 symbols on any map layer for easy reference during a response. Once data is saved in the system, it becomes immediately available to all users, fostering seamless communication and coordination. Responder360 serves as a complete incident response solution for first responders, compatible with any device, featuring an "all-in-one" interface that allows users to effortlessly locate dispatched sites, examine incident information, access pre-plans, and identify hydrant and other responding apparatus locations. This intuitive system not only streamlines the response process but also empowers responders to make informed decisions based on real-time data, ultimately enhancing public safety and operational effectiveness.

What is FireHydrant?

FireHydrant emerges as the only comprehensive platform dedicated to incident management, allowing organizations to create consistency throughout the entire incident response framework, which in turn accelerates issue resolution. As the preferred incident management solution for companies navigating complex systems, FireHydrant provides developers with essential tools to quickly tackle, analyze, and reduce incidents, enabling them to focus on critical tasks such as ensuring uninterrupted business operations and enhancing customer satisfaction. Our dedication is to innovate technology that meaningfully alters the incident management field, establishing a new standard for corporate reliability. By streamlining processes and removing laborious manual tasks, we aim to offer a user-friendly, efficient, and enjoyable platform. Organizations, regardless of their size, can attain uniformity in their incident response lifecycle using FireHydrant, while its integration features significantly boost runbook automation, driving teams toward improved productivity. Ultimately, our goal is to equip teams to handle incidents not only more quickly but also with greater intelligence, fostering a culture of continuous improvement and resilience. This transformative approach positions FireHydrant as a leader in the incident management arena, ensuring organizations are always prepared for the unexpected.

Media

Media

Integrations Supported

First Arriving Dashboards
CentralSquare Records
Emergency Reporting
Infor CRM
Keystone
Spillman Flex CAD
Tyler Public Safety Insights

Integrations Supported

5X
AWS CloudTrail
GitHub
IsDown
Kubernetes
Okta
Opsgenie
PagerDuty
RealUptime
Shortcut
Splunk On-Call
Statuspage
TierZero

API Availability

Has API

API Availability

Has API

Pricing Information

$2,500 annual subscription
Base price of $2,500 includes unlimited user accounts to access your system , each with full functionality. Access includes CAD data feed, AVL tracking, occupancy records with preplanning, hydrant management and selectable map layers.

AVL tracking is for up to six (6) units. Subscription cost for each additional unit is $350.
Free Trial Offered?

Pricing Information

$20 per user
Billed annually
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

First In Software

Date Founded

2010

Company Location

United States

Company Website

firstinsoftware.com

Company Facts

Organization Name

FireHydrant

Date Founded

2018

Company Location

United States

Company Website

firehydrant.io

Categories and Features

EMS

Availability Indicator
Equipment Tracking
Fleet Management

Fire Department

Custom Map Views
Equipment Tracking
Facility Pre-planning Data
In-Vehicle Navigation
Pictometry Imagery
Search

Law Enforcement

Incident Mapping

School Safety

Not specified

Categories and Features

Incident Management

Not specified

Incident Response

Not specified

IT Alerting

Not specified

Runbook Automation

Not specified

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