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What is Responder360?

Enhance real-time situational awareness in the field to bolster response safety, minimize response times, and elevate operational efficiency by delivering essential data directly to responders while they are en route or present at the scene. With our CAD Link, visualize active incidents as information flows from your dispatch system, allowing responders to instantly track the status of their entire fleet as crews can update their availability with just a button press in the field, while unit locations appear on the AVL map. Responder360 provides comprehensive management of pre-incident plans in compliance with NFPA 1620, ensuring that all occupancy details, including construction specifics, operational systems, protective features, contact information, and access points, are readily accessible on-site. Users can swiftly upload sketches or building plans and overlay NFPA 170 symbols on any map layer for easy reference during a response. Once data is saved in the system, it becomes immediately available to all users, fostering seamless communication and coordination. Responder360 serves as a complete incident response solution for first responders, compatible with any device, featuring an "all-in-one" interface that allows users to effortlessly locate dispatched sites, examine incident information, access pre-plans, and identify hydrant and other responding apparatus locations. This intuitive system not only streamlines the response process but also empowers responders to make informed decisions based on real-time data, ultimately enhancing public safety and operational effectiveness.

What is First Due?

Keeping pace with the evolving landscape of firefighting and emergency response is increasingly challenging in today's world. National Fire and EMS organizations face difficulties in effectively managing their daily operations, spanning from Pre-Incident Planning to Response and Incident Reporting. Unfortunately, there is no single solution that adequately addresses the diverse needs of these agencies, which include personnel management, incident documentation, prevention strategies, and response coordination. A significant number of existing platforms rely on outdated technology and fail to leverage the advantages of cloud-based systems, such as enhanced flexibility and regular updates. As a result, many agencies find themselves locked into older software versions, missing out on essential features necessary for adapting to contemporary demands. Additionally, most available platforms prioritize records management and compliance over equipping first responders with the comprehensive information they require in the field, which can hinder their effectiveness. This gap in functionality underscores the pressing need for modernized solutions that prioritize the real-time needs of emergency responders.

Media

Media

Integrations Supported

Tyler Public Safety Insights
First Arriving Dashboards
CentralSquare Records
Emergency Reporting
Infor CRM
Keystone
PageGate
Spillman Flex CAD

Integrations Supported

Tyler Public Safety Insights
ArcGIS
ArcGIS CityEngine
FireInspection360
GeoComm
Streamline

API Availability

Has API

API Availability

Pricing Information

$2,500 annual subscription
Base price of $2,500 includes unlimited user accounts to access your system , each with full functionality. Access includes CAD data feed, AVL tracking, occupancy records with preplanning, hydrant management and selectable map layers.

AVL tracking is for up to six (6) units. Subscription cost for each additional unit is $350.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

First In Software

Date Founded

2010

Company Location

United States

Company Website

firstinsoftware.com

Company Facts

Organization Name

First Due

Date Founded

2016

Company Location

United States

Company Website

www.firstdue.com

Categories and Features

EMS

Availability Indicator
Equipment Tracking
Fleet Management

Fire Department

Custom Map Views
Equipment Tracking
Facility Pre-planning Data
In-Vehicle Navigation
Pictometry Imagery
Search

Law Enforcement

Incident Mapping

School Safety

Not specified

Categories and Features

EMS

Not specified

Fire Department

Not specified

Fire Inspection

Not specified

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