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What is ResponseQue?

In just a few moments, you can add live support to your website, completely eliminate spam and irrelevant communications, and automate responses to as much as 81% of incoming queries! By offering your website visitors an easy way to connect through your business site or online shop, you significantly improve customer satisfaction, encourage referrals and repeat business, and ultimately increase your sales. However, the introduction of a live support feature may result in an overwhelming surge of hundreds or even thousands of messages each day. As your site's traffic continues to rise, so too does the influx of messages, and with eCommerce operating 24/7, your inbox can transform into a chaotic whirlwind by Monday morning. Many of the live chat solutions on the market today act merely as tools for communication between you and your leads and clients—implementing such features on your website is comparable to posting your personal phone number on a billboard along a busy highway, amplified exponentially! This scenario underscores the pressing need for a robust strategy to handle high volumes of inquiries while maintaining the quality of customer interactions. Without a well-thought-out plan, businesses may find themselves overwhelmed and unable to provide the level of service their customers expect.

What is Crisp?

Elevate the way you communicate with your customers by infusing a personal element, which can greatly enhance satisfaction through live chat capabilities. Crisp transcends typical chat applications by integrating every facet of customer interaction into one cohesive platform. This allows your customers to enjoy an exceptional experience thanks to a shared inbox, facilitating effortless responses to inquiries from site visitors while also reducing expenses with our live chat tool. Studies show that users who utilize chat support are more likely to finalize their purchases. By employing our free chat solution, you can set up automated messaging that encourages proactive customer interactions, converting casual browsers into eager buyers. If your view of CRM software is limited to merely managing contacts, it’s essential to broaden that perspective. Crisp CRM is packed with a multitude of features that go well beyond basic operations, arming small businesses with the necessary tools to automate tedious tasks and boost their deal closures. With Crisp, you can efficiently channel more high-quality leads into your sales pipeline, which not only improves operational effectiveness but also positions your business to excel in a competitive landscape. Moreover, embracing these tools can cultivate long-term relationships with customers, fostering loyalty and repeat business.

Media

Media

Integrations Supported

Apideck
Bloomreach
Cloudflare
Contractbook
Divjoy
HockeyStack
InsertChat
Kiflo PRM
Komz
Leadzpipe
PrestaShop
Quickwork
Rambox
Slack
Stackreaction
Telegram
Twilio
WeWeb
WordPress
Zoho CRM

Integrations Supported

Apideck
Bloomreach
Cloudflare
Contractbook
Divjoy
HockeyStack
InsertChat
Kiflo PRM
Komz
Leadzpipe
PrestaShop
Quickwork
Rambox
Slack
Stackreaction
Telegram
Twilio
WeWeb
WordPress
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$25.00 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zvendor Solutions

Company Website

www.ResponseQue.com

Company Facts

Organization Name

Crisp

Date Founded

2015

Company Location

France

Company Website

crisp.chat/en/

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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