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What is ResponseQue?

In just a few moments, you can add live support to your website, completely eliminate spam and irrelevant communications, and automate responses to as much as 81% of incoming queries! By offering your website visitors an easy way to connect through your business site or online shop, you significantly improve customer satisfaction, encourage referrals and repeat business, and ultimately increase your sales. However, the introduction of a live support feature may result in an overwhelming surge of hundreds or even thousands of messages each day. As your site's traffic continues to rise, so too does the influx of messages, and with eCommerce operating 24/7, your inbox can transform into a chaotic whirlwind by Monday morning. Many of the live chat solutions on the market today act merely as tools for communication between you and your leads and clients—implementing such features on your website is comparable to posting your personal phone number on a billboard along a busy highway, amplified exponentially! This scenario underscores the pressing need for a robust strategy to handle high volumes of inquiries while maintaining the quality of customer interactions. Without a well-thought-out plan, businesses may find themselves overwhelmed and unable to provide the level of service their customers expect.

What is Dashly?

Dashly offers a platform designed for SaaS businesses to enhance their customer communication efforts. It enables the conversion of website visitors at all stages of the sales funnel. Additionally, the platform helps re-engage inactive users through the use of live chat, automated bots, and personalized messaging strategies. Each pricing plan allows for an unlimited number of seats, ensuring flexibility for growing teams. This comprehensive approach not only fosters better engagement but also boosts overall customer satisfaction.

Media

Media

Integrations Supported

Integrations Supported

Axis LMS
Calendly
Easyflow
Facebook
Google Analytics
HelpShelf
Hyperise
Integrately
KonnectzIT
Mixpanel
One Mortgage System (OMS)
Pabbly Connect
Slack
Stackreaction
Viber
WordPress
Wufoo
Zapier
Zendesk
Zoom

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$19.00/month/user
Price depends on website traffic. You pay only for unique visitors.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Zvendor Solutions

Company Website

www.ResponseQue.com

Company Facts

Organization Name

Dashly

Date Founded

2014

Company Location

United States

Company Website

www.dashly.io

Categories and Features

CRM

Not specified

Live Chat

Canned Responses
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Categories and Features

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation

CRM

Email Marketing
Marketing Automation Integration

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Text Analysis

Customer Service

Alerts / Escalation
Appointment Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Surveys & Feedback
Workflow Management

Email Marketing

A/B Testing
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Customizable CTAs
Drip Campaigns
Dynamic Content
Lead Scoring
Segmentation
Website Visitor Tracking

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