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What is Responster?

Create and share engaging surveys in mere minutes to secure an edge over competitors by obtaining real-time, actionable insights. Uphold service excellence across multiple locations by implementing interactive kiosk surveys that resolve common issues such as small text and unresponsive buttons. Happy customers are vital for a successful business, and customer satisfaction surveys play a crucial role in uncovering their preferences, needs, and concerns, allowing you to refine your offerings for your audience. Responster provides you with the essential tools, collaboration features, and control necessary to optimize your feedback processes, addressing everything from customer satisfaction to employee engagement, all within one unified platform. Accessible via any web browser or natively on both Android and iOS devices, Responster guarantees that you can reach your customers wherever they may be located. Additionally, the platform's integrated sharing options allow you to easily promote your surveys on your website and social media, amplifying your engagement capabilities. With Responster, gauging your audience's needs has never been simpler or more effective, ensuring you stay ahead in today’s fast-paced market. By leveraging these insights, you can make informed decisions that drive your business forward.

What is INSTANT Insight ?

"INSTANTInsight" is a user-friendly application designed specifically for tablets, enabling various establishments such as restaurants, hotels, gyms, and retail stores to assess customer satisfaction through touch screen devices. These tablets are strategically placed at service counters, lobbies, offices, and entrance areas to maximize accessibility. Available for free on Google Playâ„¢, the app offers an intuitive "ONE-click On-Site Survey System," allowing customers to quickly express their opinions on products and services by selecting stars or smiling faces on the screen. Furthermore, the survey can display two languages at once, catering to a diverse clientele and ensuring that feedback is easily gathered from a wider audience. This innovative approach not only enhances customer engagement but also provides valuable insights for businesses seeking to improve their service quality.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Responster

Date Founded

2012

Company Location

Sweden

Company Website

www.responster.com

Company Facts

Organization Name

Pulse Solution

Date Founded

2014

Company Location

Switzerland

Company Website

www.pulse-solution.com/Home/Products

Categories and Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Question Branching
Site Intercept Survey
Skip Logic

Categories and Features

Customer Experience

Action Management
Analytics
Dashboard
Feedback Management
Sentiment Analysis
Survey Management
Trend Analysis

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