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What is RestDos?
Your brand reflects your distinctive strategy. When visitors book through your platform and receive notifications, they exclusively engage with your brand identity, strengthening their awareness that they are communicating directly with you. Maintaining a consistent brand image is crucial for guests to feel assured about their interactions. This transparency can contribute to a rise in bookings. By implementing a sophisticated booking widget that functions flawlessly across all devices, you can reduce complexities and enhance the reservation experience. This tool can be seamlessly embedded into your website and social media channels to optimize its utility. With RestDos, you can save precious time by automating your guest email and SMS communications. This capability allows you to concentrate on providing an outstanding guest experience without being bogged down by constant management. Moreover, you can refocus your energy on what truly matters: ensuring your guests feel appreciated and welcomed. By utilizing automated SMS and email features, you streamline your communications, which can help minimize no-shows and promote rebookings through automatic confirmations, reminders, rebooking requests, follow-ups for no-shows, and appeals for reviews. This advanced booking widget is meticulously crafted to operate smoothly across different devices, effectively mitigating issues and enhancing reservation success. Furthermore, by placing it on your website and social media, you ensure that your guests consistently feel a connection to your brand, fostering loyalty and engagement. This comprehensive approach allows you to elevate the overall guest experience while efficiently managing your operations.
What is Altek?
Altek functions as a cutting-edge, AI-powered inquiry conversion engine tailored specifically for the hospitality industry. Unlike many tools that merely reply to guest emails, Altek elevates the experience by also overseeing the essential tasks that support those responses.
The platform's AI email assistant is its hallmark feature, adept at understanding guest emails in more than 100 languages. It seamlessly gathers real-time availability, pricing, and reservation details from various systems, including Mews, Oracle OPERA Cloud, Visbook/BookVisit, and Infor HMS, while simultaneously crafting replies and performing operational duties such as creating, modifying, or canceling reservations, recording guest notes, issuing payment links, and coordinating restaurant bookings or spa appointments—all within the same email thread.
This efficient approach enables front desk, booking, and central reservations teams to process requests in about thirty seconds, a remarkable reduction from the usual time of 5 to 15 minutes that is typically spent maneuvering through multiple platforms. The system establishes approval as the standard procedure, categorizing each action as draft, approved, or auto-sent according to the property's criteria and risk assessment, which are thoroughly documented in an audit log. Additionally, this advanced system not only streamlines workflows but also significantly boosts guest satisfaction and operational effectiveness, making it an invaluable tool for modern hotels. By integrating such capabilities, Altek positions itself as a leader in enhancing the guest experience and optimizing hotel operations.
Media
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Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
$49 per month
Free Version
Free Trial Offered?
Pricing Information
$399/month
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
RestDos
Date Founded
2019
Company Location
Ireland
Company Website
www.restdos.com
Company Facts
Organization Name
Altek AI AS
Date Founded
2024
Company Location
Norway
Company Website
www.altek.ai/
Categories and Features
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking