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What is Restructured?

Restructured is a cutting-edge platform that harnesses the power of artificial intelligence to help businesses extract valuable insights from large volumes of unstructured data. It adeptly manages diverse formats such as documents, images, audio, and video by combining advanced language model functionalities with refined search and retrieval methods, enabling it to index and understand information in context. Through the transformation of substantial datasets into actionable insights, Restructured facilitates easier navigation and analysis of complex data, ultimately optimizing decision-making processes. Consequently, organizations are better equipped to react promptly and accurately to new trends and challenges, thereby gaining a competitive edge in their respective markets. This innovative approach not only streamlines operations but also empowers companies to make informed choices that drive growth and efficiency.

What is Dovetail?

Dovetail is an AI-native platform designed to help organizations build better products through continuous, automated customer intelligence. It ingests and analyzes a wide range of qualitative data, including interview transcripts, support tickets, usability test results, survey responses, and document analysis, transforming them into rich, actionable insights at lightning speed. Dovetail’s AI-powered chat interface enables teams to ask questions and get instant, cited answers from customer data, fostering data-driven decision-making. The platform integrates smoothly with collaboration tools like Slack and Microsoft Teams, ensuring that customer feedback is woven into everyday workflows. It also includes a recruitment feature, allowing teams to find and manage research participants from a pool of over 3 million verified consumers and professionals. Trusted by some of the world’s most innovative companies including Amazon, Atlassian, and Okta, Dovetail has proven ROI benefits—delivering over 200% return with payback in under six months. The platform supports a variety of roles such as product managers, UX researchers, designers, marketers, and customer success teams, making it versatile for enterprise-wide adoption. Dovetail continuously organizes feedback from disparate channels, alerts teams to emerging themes, and tracks trends over time, helping businesses stay close to their customers’ needs. Its enterprise-grade security and compliance features ensure data privacy and reliability. By simplifying the process of capturing and analyzing customer intelligence, Dovetail accelerates innovation and drives superior user experiences.

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Media

Integrations Supported

Integrations Supported

AccessOwl
Dropbox
Evernote
Feefo
Freshdesk
GitHub
Gmail
Google Analytics
Jira
Jira Work Management
Magellan AI
Microsoft OneNote
Microsoft Teams
Slack
Stackreaction
Surfside
Trello
WON
Zapier
Zendesk

API Availability

API Availability

Pricing Information

$99/user/month

Pricing Information

$29/user/month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Kolena

Date Founded

2022

Company Location

United States

Company Website

www.kolena.com/restructured/

Company Facts

Organization Name

Dovetail Research

Date Founded

2017

Company Location

Australia

Company Website

dovetail.com

Categories and Features

Categories and Features

Experience Management

Not specified

Insight Engines

Not specified

Qualitative Data Analysis

Annotations
Collaboration
Data Visualization
Multi-Language
Sentiment Analysis
Text Analytics
User Research Analysis

Text Analytics

Not specified

User Research

Not specified

UX

For Mobile
For Websites
Usability Testing
User Research

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