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What is Retail Unity?

Enhance your sales capabilities across both online and brick-and-mortar stores by making sure that all product sizes and variations are accessible through digital means. This strategy can lead to a significant increase in conversion rates, which in turn, elevates customer satisfaction. The selection available on your digital sales platforms and within specific regions is influenced by customized filters and settings tailored to your needs. To prevent the problem of overselling when several channels draw from the same virtual inventory, a flexible safety margin is established based on sales turnover rates. Furthermore, digital orders are strategically distributed across all stock locations using a range of business rules. This approach not only lowers operational costs by efficiently using existing resources, such as leveraging staff downtime in physical locations, but also enhances stock allocation by factoring in local demand trends and addressing issues like incomplete size offerings, erroneous returns, shipping costs, and delivery schedules. By streamlining these operations, businesses can achieve greater efficiency while also significantly boosting the overall customer experience and satisfaction, creating a more cohesive and responsive retail environment. Ultimately, this comprehensive strategy fosters stronger connections with customers, which can lead to increased loyalty and repeat business.

What is IBM Sterling Intelligent Promising?

IBM Sterling Intelligent Promising is an adaptable, AI-powered platform designed to enhance the effectiveness of omnichannel retail by delivering reliable, transparent, and cost-efficient order fulfillment solutions. Its Promising feature quickly analyzes multiple fulfillment options to provide customized delivery estimates within milliseconds, enabling retailers to display precise promise dates on product listing and detail pages as well as during the checkout process, which in turn increases digital conversion rates and reduces cart abandonment. Furthermore, the Inventory Visibility service offers businesses immediate insights into their inventory across the entire organization, allowing them to effectively manage peak demand periods, adjust safety stock levels, and avoid over-promising that could result in missed sales opportunities. Additionally, the Optimization service employs advanced algorithms to align established business rules with actual cost considerations, such as shipping and processing fees, to ensure that the best fulfillment decisions are made. This all-encompassing strategy not only improves customer satisfaction but also enhances overall efficiency in the retail supply chain, contributing to sustained business growth. By integrating these services, retailers can better navigate the complexities of modern consumer demands while streamlining their operations.

Media

Media

Integrations Supported

ChannelEngine

Integrations Supported

ChannelEngine

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Retail Unity

Date Founded

2016

Company Location

Netherlands

Company Website

www.retailunity.com

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/products/intelligent-promising

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Categories and Features

Inventory Control

Allocation
Barcoding
Cost Tracking
Forecasting
Item Management
Order Management
Procurement Management
Reorder Management
SKU / UPC Codes
Serial Number Tracking
Supplier Management

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

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